Hi
I’m hoping someone can help me.
I’ve got a VU DUO box running VIX 3.2 but I’m having real problems watching the sports channels.
The majority of the Sky Sports channels and now BT sport will constantly glitch on me pausing for over 10 seconds every minute to the point that it’s unwatchable.
It will also do this on some of the kids channels too.
More recently I’ve lost BT sport HD altogether so have to watch it on the low res option.
I’m wondering what the reason for this could be, I have a fast fibre connection so I know it’s not the internet and it seems all the free to air channels are ok so this glitch only affects certain channels.
I was wondering if I should update my VIX image to the latest one?
Usually I update through the Download now option on the box itself, however as I’m on 3.2 Vix (build 037) which is really old (22/2/2016) I now have to update by USB but I’m worried if I do the USB image, it will reset and wipe all my current settings and I don’t know enough about it to set it up from scratch again as I had help to do it the first time but I’m no longer in touch with the person who did this for me.
I would very much appreciate some help on this please as I’m really struggling with what to do next and daren't try an update incase I lose all my settings.
Thanks in advance
I’m hoping someone can help me.
I’ve got a VU DUO box running VIX 3.2 but I’m having real problems watching the sports channels.
The majority of the Sky Sports channels and now BT sport will constantly glitch on me pausing for over 10 seconds every minute to the point that it’s unwatchable.
It will also do this on some of the kids channels too.
More recently I’ve lost BT sport HD altogether so have to watch it on the low res option.
I’m wondering what the reason for this could be, I have a fast fibre connection so I know it’s not the internet and it seems all the free to air channels are ok so this glitch only affects certain channels.
I was wondering if I should update my VIX image to the latest one?
Usually I update through the Download now option on the box itself, however as I’m on 3.2 Vix (build 037) which is really old (22/2/2016) I now have to update by USB but I’m worried if I do the USB image, it will reset and wipe all my current settings and I don’t know enough about it to set it up from scratch again as I had help to do it the first time but I’m no longer in touch with the person who did this for me.
I would very much appreciate some help on this please as I’m really struggling with what to do next and daren't try an update incase I lose all my settings.
Thanks in advance