grantdavey91
Forum Supporter

Hi all.
Need some support please with my external HDD on VU Duo2
I have had my Duo2 for a little over a week now, I bought with a 1TB HDD built in, which I am using for my recording/timer purposes.
I already had a 3TB USB Western Digital 'My Book' external HDD
When I set up the box I installed the exfat plugin onto my box and then inserted my 3TB HDD, it found it immediately and I mounted it.
the HDD has lots of tv shows and movies on it and I was able to watch my movie files from it the past few days, however today it is not recognised
I went into the media browser and tried to change the location but it wasn't there, so i went into system setup storage devices and it was in there but did not have any info , said 'unavailable', so I tried to mount it but it came up 'mount failed'
I don;t want to 'initialise' the HDD because this formats it and I don't want to lose all my stuff
But i don't understand that it was working and now its not?
I unplugged the HDD and plugged it back in but it still doesn't want to work.
Any help would be very much appreciated.
Many thanks.
Need some support please with my external HDD on VU Duo2
I have had my Duo2 for a little over a week now, I bought with a 1TB HDD built in, which I am using for my recording/timer purposes.
I already had a 3TB USB Western Digital 'My Book' external HDD
When I set up the box I installed the exfat plugin onto my box and then inserted my 3TB HDD, it found it immediately and I mounted it.
the HDD has lots of tv shows and movies on it and I was able to watch my movie files from it the past few days, however today it is not recognised
I went into the media browser and tried to change the location but it wasn't there, so i went into system setup storage devices and it was in there but did not have any info , said 'unavailable', so I tried to mount it but it came up 'mount failed'
I don;t want to 'initialise' the HDD because this formats it and I don't want to lose all my stuff
But i don't understand that it was working and now its not?
I unplugged the HDD and plugged it back in but it still doesn't want to work.
Any help would be very much appreciated.
Many thanks.


