ViX HD has now been discontinued try updating to a newer image (build 097), you should be ok to use a settings backup from the build you are currently using.
As I have only had my box (VU+SOLO2) for 2 weeks this all sounds a bit scary, is there an idiots guide on this as I am still working out how to fly it? Its all set up and i suddenly lost HD and some $ly channels, is this because I need to do this upgrade?
To make a settings backup press the blue button> ViX> backup manager. Then make a image backup via the image manager and place them some where safe, you can find the latest image and a flashing tutorial for the receiver via www.openvix.co.uk. as for your channels no matter how old the image is it would not affect the ability to clear channels thats likely to do with the way you obtain them and if you dont have a physical card in the receiver we cant help you further with that for legal reasons.
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