[GiGaBlue UHD TRIO 4K] UI crash after opening epg guide after doing epg search

[satteliter]

- open epg guide
- Epg search.
- in list of titles, click 'OK'
[user will then be returned back to epg guide]
- click exit
- click guide again

guide does not open - crash screen presented.View attachment Enigma2_crash_2023-03-01_22-07-32.log

 

[twol]

- open epg guide
- Epg search.
- in list of titles, click 'OK'
[user will then be returned back to epg guide]
- click exit
- click guide again

guide does not open - crash screen presented.View attachment 64888View attachment 64889

I can not reproduce that error, so it has to be something to do with the service selected in the list ...... does it happen on any entry in the list or just one??

 

[satteliter]

Just tried it a few times with different services(sat & aerial). Rebooted box in between each attempt.
error every time. crash logs attached.

when on sat - channel 4 hdView attachment Enigma2_crash_2023-03-02_11-48-25.log

when on sat - bbc 1 se hd View attachment Enigma2_crash_2023-03-02_11-51-33.log

when on aerial - rte 1 hd View attachment Enigma2_crash_2023-03-02_11-54-03.log

 

[twol]

Just tried it a few times with different services(sat & aerial). Rebooted box in between each attempt.
error every time. crash logs attached.

when on sat - channel 4 hdView attachment 64905

when on sat - bbc 1 se hd View attachment 64906

when on aerial - rte 1 hd View attachment 64907

So how are your bouquets setup?

 

[Huevos]

This crash is cause when no bouquets exist. So favourites bouquet must be missing.

 

[satteliter]

So how are your bouquets setup?

Just the 1 I think - 'All channels'

 

[Huevos]

Need debug in EpgSelectionBase.py.

Change this (line 677):

	def getCurrentBouquetName(self):
		return self.bouquets[self.selectedBouquetIndex][0] if self.selectedBouquetIndex >= 0 else None

Insert the following:

	def getCurrentBouquetName(self):
		print("self.bouquets", self.bouquets)
		print("self.selectedBouquetIndex", self.selectedBouquetIndex)
		return self.bouquets[self.selectedBouquetIndex][0] if self.selectedBouquetIndex >= 0 else None

Send to the box and restart and then get a new debug log.

 

[satteliter]

< 36.5154> 13:47:24.4098 self.bouquets [('All channels', eServiceReference(Name=All channels, String=1:7:1:0:0:0:0:0:0:0:FROM BOUQUET "userbouquet.abm.sat_282_sky_uk.main.tv" ORDER BY bouquet))]
< 36.5154> 13:47:24.4098 self.selectedBouquetIndex 0

View attachment Enigma2_debug_2023-03-02_13-47-09.logView attachment Enigma2_crash_2023-03-02_13-47-40.logView attachment Enigma2_debug_2023-03-02_13-47-55.log

debug logs and crash attached

 

[Huevos]

So when you enter EPG "self.bouquets" is populated...

<    36.5154> 13:47:24.4098 self.bouquets [('All channels', eServiceReference(Name=All channels, String=1:7:1:0:0:0:0:0:0:0:FROM BOUQUET "userbouquet.abm.sat_282_sky_uk.main.tv" ORDER BY bouquet))]
<    36.5154> 13:47:24.4098 self.selectedBouquetIndex 0

But when you return from the plugin it is empty...

<    52.0338> 13:47:40.4072 self.bouquets []
<    52.0339> 13:47:40.4073 self.selectedBouquetIndex 0