[VU+ Duo2] Autobouquetmaker problem

[hbw]

Hi, I'm hoping for some advice regarding Autobouquetmaker.

I've just received my VU+ Duo2 from WoS, pre-installed with the latest ViX image, (I assume). Everything appears to be working, both tuners seem okay (PIP works fine), auto scan pulls in hundreds of channels, CrossEPG seems to be fine, but when I try to use ABM it fails when scanning with the following message:

'Time out for tuner lock'

I'm obviously not recording anything, and the icon for the second tuner activates when scanning, but appears to fail when no channels are found.

I've not tried messing around flashing anything as the box is more or less exactly as it left WoS.

Any ideas & suggestions please?

TIA.

 

[abu baniaz]

You can find which image build you are on by pressing Menu, information, about. Build number is what needed to identity image.

How many tuners do you have?

What is your physical dish/lnb setup to each tuner?

Separate question, what is each tuner configured as?

 

[hbw]

It's build Zues 003, I simply meant I was not sure if this was the latest build, though I assume it will be.

To answer your questions, two tuners separately connected to a single fixed dish with quad lnb.

Both tuners:

Configuration mode: Simple
Mode: Single
Satellite: 28.2E....
Send DisEqC: yes

When configured like this ABM fails, however if I configure tuner 2 as loop through from tuner 1 ABM works fine.

 

[abu baniaz]

Thanks for the repsonse. More questions I am afraid.

As you have a Duo2, is that two tuner modules or total of two tuners. Sorry to ask again, as a duo2 can have upto four tuners plugged in (two duals) and more USB, need to ask.

 

[ronand]

Set Tuner B Equal to Tuner A. Its not a loopthrough as you have seperate cables from the lnb for each tuner

 

[abu baniaz]

You can have internal loop through which does not need cables. Hence 2nd query to establish total number of tuners.

 

[hbw]

It's a single dual tuner, the second tuner card slot is still free.

When I tried the internal loop through ABM worked, it fails when two cables are connected.

 

[abu baniaz]

Ok, there is an issue with one of your cables/tuner.

1. check f plugs are on correctly on both cables. They can come off when removing/reconnecting.

If fine
2. Disable on tuner in config. Test one cable at a time in "active tuner" and see if you can identify the "faulty" cable.

If both cables work fine on same tuner in test2.
3. Disable that tuner and repaeat test 2 on other tuner. (If both cables work during test 2, and both fail during test 3, you have a faulty tuner.)

 

[mickyblueys]

Set it as you have, but turn diseqc, off !

Sent from my GT-I9195 using Tapatalk

 

[hbw]

Okay, F plugs are fine, and the tuners/cables have been tested as follows:

Turned Diseqc off on both tuners.

Disabled tuner B:

ABM works on tuner A with both cables without problem.

Enabled tuner B, disabled tuner A:

ABM fails on tuner B with both cables.

I've also done a complete reset, power off and no power cable but no difference.

Tuner B seems to work fine as a simple tuner but cannot be used to run ABM, does this mean that it's faulty?

 

[Stanman]

Set B as
Simple
Single
28.2E and then try.

Both cables on 28.2E?

 

[hbw]

That's the way B has always been set.

 

[abu baniaz]

Tuner B seems to work fine as a simple tuner but cannot be used to run ABM, does this mean that it's faulty?

Just to confirm, tuner B being the only one active results in ABM failing. But watching live TV works fine? Could you enable debug logs (restart for changes to take effect) and run the ABM process again. Please upload the debug log.

Please also confirm if thisis still the same in Zeus 007.

Could someone with the same hardware setup try and reproduce too. Thanks.

 

[hbw]

Yes that is correct, when tuner B is the only one active ABM fails, but watching TV works fine. I will happily upload any logs but please tell me how to enable debugging and where they are located, as I said I've only had the box for a couple of days and I'm still learning.

My current build is Zeus 003, do you want me to upgrade to 007, if so then how please?

Thanks.

 

[Maxwell]

To update to 007 its menu>setup>software update

 

[hbw]

Thanks, actually I checked that just after my last post and did it myself, I must be learning.

Anyway I'm now running Zues 007 and ABM fails on both tuners! (But TV is fine on both).

Personally I'm moving away from the tuner fault idea to a software/driver issue that existed in 003 but had got worse in 007.

 

[Maxwell]

just as an experiment try setting tuner B to not configured then also go into menu>setup>system>customise and set preferred tuner to A, do a restart and then try ABM again

 

[chaser]

Could someone with the same hardware setup try and reproduce too. Thanks.

Duo2 with 2 x Dual DVB-S2 tuners. Tuners A, C & D 'not configured'. Tuner B simple, single, 28.2E, no.

Inbuilt ABM working fine here. Also works fine with Tuner A active and all others not configured.

Preferred tuner set to Auto in both cases.

I don't currently have cables connected to tuners C & D, so I can't check those.

 

[hbw]

Okay, tuner B not configured, tuner A as preferred and restart. No change ABM still fails.

This worked in 003, unfortunately I stupidly did not backup when upgrading to 007 so I can't go back and recheck.

Incidentally, and this may have no connection, but CrossEPG does not appear to be populating the EPG as I would expect it to, background checking is not disabled.

 

[chaser]

CrossEPG not populating is a known issue - probably unrelated to the issue you currently have with ABM.

What happens if you try an Automatic Scan from the Service searching menu?