[ViX_Misc] [Bug is not Edision Specific] Scans bringing box out of standby.

[Sicilian]

I'll do some tests tomorrow.


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[abu baniaz]

Actually, it does not make sense. If both tuners are successfully scanning, there should be no issues at all.

Describe your cabling/dish/lnb setup.
How many cables have you got to the receiver?
Are they all direct from the LNB to receiver, i.e no (switches, splitters, not fed from another receiver)?

When you reflash as suggested by Sicilian, in your tuner configuration, select automatic. Please confirm whether 28.2 is found for both tuners.

 

[No1gooner]

Ok I'm on a communal system with two feeds to the box and another feed to the second edision in the bedroom, I've had the edision on the dual feed running for 4 days and it's happend twice coincidentally when I've had something recording in the early hours, I've checked the cables going into the box and swapped them over and they appear fine, my previous box on the exact same set up with the exact same settings worked absolutely fine.
I probably won't get round to a reflash until the weekend but I'll try to post the results before if I can.

 

[abu baniaz]

Most communal systems only provide two outputs for the satellite. Can you confirm that my assumption is incorrect, i.e, please confirm every tuner on all your receivers has a separate signal wire direct to the communal ports/outlets.

You can check the tuners without reflashing.

 

[No1gooner]

Yes I have a separate feed to each tuner, dual feed in the lounge and single feed in the bedroom, my previous boxes where fine with this set up, I also used to have sky+ with a single feed multi room box.

 

[abu baniaz]

Just a note:
You are using AB 28.2, not ABM. AB 28.2 operates on any active 28.2 service, it will not interfere with any recordings. There is no need to schedule it in the early hours of the morning. For example, the CH5 HD changes were about 10:00 today.

Your issue is with CrossEPG downloader. Hopefully Sicilian's tests may reveal any issues.

 

[No1gooner]

Thanks Abu I'm aware that abm e2 wouldn't interfere with recordings abm e2 was set to scan after the recordings finished anyway, I'm sure that I'm right in my findings that the recording takes place on tuner b and once finished stays on tuner b so the cross epg scan takes place on tuner a where I've now discovered cross epg won't download on tuner a hence why my box has been crashing at the same time I've got cross epg set to download on the days I've recorded in the early hours.
It's definitely a strange one, both tuners have a snr and agc of around 90% and never fail to scan 935 channels so I don't understand why cross epg plays up on 1 tuner and not both.

 

[abu baniaz]

Thanks Abu I'm aware that abm e2 wouldn't interfere with recordings abm e2 was set to scan after the recordings finished anyway, I'm sure that I'm right in my findings that the recording takes place on tuner b and once finished stays on tuner b so the cross epg scan takes place on tuner a where I've now discovered cross epg won't download on tuner a hence why my box has been crashing at the same time I've got cross epg set to download on the days I've recorded in the early hours.
It's definitely a strange one, both tuners have a snr and agc of around 90% and never fail to scan 935 channels so I don't understand why cross epg plays up on 1 tuner and not both.

I said AB 28.2. Not ABM.

ABM will not interfere with recordings either. It just needs sole access to a tuner.

CrossEPG and ABM (not applicable to you) will use the last available qualifying free tuner. In your case, if all tuners are free, they will use tuner B. If Tuner B is occupied, they will use Tuner A. There may be an issue with the Edision getting the tuner status. Sicilian's will test for you.

 

[Huevos]

the hdd has been wiped! Everything including my other recordings has gone

Is this box exposed to the public internet?

 

[No1gooner]

No its not, the hdd didn't actually get wiped I just couldn't access it after the crash, a reboot brought it back to life although the recordings that took place before the crash never saved to the hdd.

 

[No1gooner]

Ok same again this morning but this time no recordings took place, box had crashed and produced the same crash log.

 

[Sicilian]

What plugins do you have installed exactly? Full list please.

 

[judge]

Ok same again this morning but this time no recordings took place, box had crashed and produced the same crash log.

That crashlog might be handy too...

 

[Sicilian]

I've just spent a long period of time testing with embedded Autobouquetsmaker and crossepg, no issues found.

I'd advise you USB re-flash. Use embedded Autobouqeurtsmaker. Ensure EPG data is stored on an external storage device.

After re-flashing make sure your USB HDD is mount on /media/hdd, blue button > ViX > Mount manager.

Do not install ANY extra plugins when testing.

 

[danlou]

if you have a working Edison already upstairs, can't you take a total image of that box and restore to the 'faulty' one and see what happens?

 

[No1gooner]

Ok thanks for your help I'm going to try what danlou has suggested and try using a back up from the working edision, if that fails i will set up from scratch with your suggestions and test over the weekend and report back.

 

[No1gooner]

Ok tried with the back up from my other edision and still the same problem so I'm going to set up from scratch as suggested, I do find it strange that the exact same setup on my single tuner edision works fine, but I'm only having this problem on the dual tuner.

 

[No1gooner]

Ok so I've done what you said sicilian, fresh flash from usb, using standard abm with no plugins installed, epg data to hdd and I still have the problem, recording on tuner b and cross epg gets stuck at reading titles 293kb on tuner a! I'm going to try a earlier version of vix and see if it happens on that.

 

[No1gooner]

Vix 4.1 001 still the same problem, refuses to download on tuner A, so do you think I have a tuner problem? Because I'm at a loss as to what's wrong I've done all that's been suggested to no avail.

 

[abu baniaz]

Can you do following please?
1. enable debug logs,
2. restart,
3. repeat process.
4. Attach debug log

Debug logging is enabled as follows:
Menu -> Setup -> System -> Logs -> Enable debug logs = yes, and then GUI Restart.

Default location for logs is /home root/logs
Save to PC then upload as an attachment please