[GiGaBlue UHD UE 4K] VIX Spinning Logo hang after update

[goldnet]

Hi

I updated my OS online to newest release on 24-01-12. A few seconds after bootup, the system hangs with a spinning VIX logo. The only way to get out of it is to switch the box off and restart. Unfortunately, the same thing happens on restart unless I am quick enough to get into the Multiboot menu and select another slot (where I have a Teamblue image) before the box hangs.

Odd thing is I kept the older image in another slot and if I boot into this, it also goes into the spinning logo hang.

I can use my box with the current Teamblue image but cannot access either of the other boot slots without hanging.

Is there any way to reset the slot into which I put the newest image? If I do a complete delete of a slot I don't know I'd ever be able to rebuild my settings and channels!

I did take backups before the update and I think it was restoring these that caused the problem but not sure why.

 

[twol]

Hi

I updated my OS online to newest release on 24-01-12. A few seconds after bootup, the system hangs with a spinning VIX logo. The only way to get out of it is to switch the box off and restart. Unfortunately, the same thing happens on restart unless I am quick enough to get into the Multiboot menu and select another slot (where I have a Teamblue image) before the box hangs.

Odd thing is I kept the older image in another slot and if I boot into this, it also goes into the spinning logo hang.

I can use my box with the current Teamblue image but cannot access either of the other boot slots without hanging.

Is there any way to reset the slot into which I put the newest image? If I do a complete delete of a slot I don't know I'd ever be able to rebuild my settings and channels!

I did take backups before the update and I think it was restoring these that caused the problem but not sure why.

So next time telnet into the box…..(e.g. via putty) then init 4 followed by enigma2 …so we can see what its hanging on… or crashed ..in which case there should already be a crash log on the box.

 

[goldnet]

So next time telnet into the box…..(e.g. via putty) then init 4 followed by enigma2 …so we can see what its hanging on… or crashed ..in which case there should already be a crash log on the box.

I understand what you're saying but not quite how I carry it out - I'm on a Mac. Putty doesn't run. Think I used to Telnet using Terminal but there's no recognised command any more. I know I have done it because I remember getting ssh errors locking me out... Can you point me to a simple app and the means of opening the connection - is it using the IP of the Enigma box?

So I reboot into the flawed Vix slot and let the box hang, then connect using Telnet and enter the init 4 command?

Where would I find a crash log?

 

[birdman]

I understand what you're saying but not quite how I carry it out - I'm on a Mac. Putty doesn't run.

https://www.ssh.com/academy/ssh/putty/mac

It also has a command-line ssh client.

 

[twol]

There are a couple of Mac options as Birdman has indicated.
Once you have one of them installed, log in root & passwd
Then enter init 4 (space between), followed by enigma2 which will run enigma in the terminal and you should see the log and if anything breaks.

 

[goldnet]

There are a couple of Mac options as Birdman has indicated.
Once you have one of them installed, log in root & passwd
Then enter init 4 (space between), followed by enigma2 which will run enigma in the terminal and you should see the log and if anything breaks.

Thanks. I got Telnet Lite and have run it successfully on the working image. It's a slight pain to copy/paste the output as it only copies the visible window, not the entire log. Will try on OpenVix tomorrow.

 

[twol]

Thanks. I got Telnet Lite and have run it successfully on the working image. It's a slight pain to copy/paste the output as it only copies the visible window, not the entire log. Will try on OpenVix tomorrow.

If its a crash, normally in last page

 

[goldnet]

OpenVix restart hangs with spinning logo - here with log

If its a crash, normally in last page

Thanks. Well it took me three attempts to get a log tonight. In the (working) TeamBlue image, I selected Multiboot and chose the later Vix option (slot 1). The box displayed Restarting but nothing happened. Repeat. Same.

So switched off box at mains and restarted. It rebooted in a VIX slot but, although seemingly on and on BBC1/Freesat, the TV and Telnet had no connection.

Switched off again and it restarted. This time, got a Telnet connection, did the Init 4 Enigma2 commands and got the following log. The box went to BBC for a short while then spinning Vix then hang.

Copy and paste took several operations as Telnet Lite only allows copy of the active screen and the scroll is imprecise! I've left a black line between each screenful to make it easier to spot if I missed out a line !

 

[goldnet]

If anyone saw anything in the log I can rectify easily, that would be great. As it is I cannot currently use OpenVix as both installations in slots 1 and 3 of my multiboot both hang within a minute after bootup. Currently able to use the TeamBlue image in slot 2, fortunately!

 

[abu baniaz]

I don't know why it is hanging. But can't you flash a new image in one of the partitions/slots with defective image? This will overwrite everything in it. After it reboots, do NOT restore settings or plugins. You can then add one thing at a time and hopefully find what is causing the issue.

BTW,
On MAC's I think you have a built in terminal client. If so, assuming the IP address below, you would issue following:
telnet 192.168.1.55

 

[goldnet]

Hi Abu

Thanks for the speedy reply!

I updated the later OpenVix image online so, without access to an OpenVix boot, I'm not sure how I can reflash. I think it came up with "Backup is available, do you want to restore your settings", which I probably said yes to.

So do I need to revert to the old-style copy image to a USB and reboot with it in? Do I get to select the multiboot slot that image gets onto? Or do I have to select the slot I want prior to restarting the the USB stick in?

The thought of trying to work out which setting and add-in I have to find and restore one-by-one is not an appealing prospect, even assuming, I can select them one-by-one from the backup!

Re my Mac, I'm pretty sure I used your method to telnet to the box. I think I read somewhere that the Telnet client was removed from the latest OS - if I type telnet I get command not found. As I said, I was using an app called Telnet Lite, which is fine, apart from pausing every 10 minutes to encourage me to pay for the Professional edition!

 

[abu baniaz]

Thanks for the heads up about Telnet.

I don't know what you mean by "update online". The two options are:
You performed a software update.
You flashed a newer image and restored settings/plugins

What I am proposing is that you flash a newer image and do NOT restore settings/plugins.

You can and extract the settings backup and manually restore things. I'd suggest you do that after you get Vix working on one of your partitions.

Info:
When you perform a software update or flash an image using the menu on Vix, a settings backup is created. These are done so in case there is a problem with a particular newer image, you can flash an older image and restore things.

Action:
Anyway, you should have an option to flash an image from within TeamBlue. If not, you can download flash an image by command line.
I think this command still works. Best to stop enigma2 with an "init 4" command first.

wget --no-check-certificate -O installvix.sh https://dl.dropboxusercontent.com/s/hc2cdr116lvx3dj/install_vix.sh && bash installvix.sh

 

[goldnet]

Thanks Abu

Yes, I performed a software update - meaning within the OS I did an update.

OK, over the weekend, I am going to see if I can load up an Openvix image from within Teamblue to one of the OpenVix multiboot slots. Presumably I download it and FTP it to the box first

If no go with that, I'll try your suggested command line over telnet. That Dropbox link is a current OpenVix image ready for the transfer right?

If I do not restore any settings from the backup, presumably I have to set everything up again from scratch - all channel lists, plug-ins, cams etc? I guess I can do this by switching to/from the TeamBlue image and reproducing what I have there.

I'll keep you posted! Thnks again

 

[abu baniaz]

The dropbox link is just where Grog's flashing script is. Openvix downloads are here: https://www.openvix.co.uk/index.php/downloads/

Your settings backup is in /media/hdd/backup You can manually restore items from it. But best not to if you are having issues.