[VU+ Duo2] Audio 'commentary' issues

[bennyxf1]

I seem to be getting something very strange going on with audio on certain channels.
Whilst watching the film Johnny English there is a voice-over that appears throughout the film that gives running commentary i.e "Johnny ducks Lings high roundkick, He floors Ling with a kick to the face" and then this proceeds to happen.
I also noticed this 'commentary' was happening last night whilst watching the film Flight.
The kids have also mentioned that it happened whilst watching Peppa Pig today.

I am perplexed as to why this is happening - it almost seems like it is some sort of verbal subtitle?

Hopefully there is some sort of option i can disable???

 

[GAH2402]

Hi,

Your audio track is picking up NAR (narration)

In Set Up/System/Auto Language Selection, set "prefer AC3" to yes and "prefer audio track stored by service" to no, and that should sort it.

GAH

 

[bennyxf1]

GAH

I think that's sorted it mate. Didn't seem to work at first, but i changed channels, then put it back on the channel (film) it was happening on and it hasn't happened since!

Top man.:thumbsup:

 

[GAH2402]

Hi,

No problem, glad to help! And yes. changing channel would have activated the new settings!

GAH

 

[bennyxf1]

I've had this problem come back, and can't seem to deactivate it like before......any ideas?

 

[Burnham]

Have you tried a full satellite manual scan - with network scan set to Yes & clear before scan set to yes.

Then check through you full satellite channel list - not your favourites - and check the channels with the problem. Do these channels have an alternative - i.e. duplicate versions of the same channel on different transponders. Test these to se if you still have the NAR problem.