Planner not loading

[Drsayus]

Hi

The planner on my vu duo has stop loading, and it now just shows completely empty and i have no idea how to sort it.

I have tried obvious like turn off and on but still nothing.

Any ideas on how to sort this would be much appreciated!

Thanks

Adam

 

[Drsayus]

Here is a screenshot of my issue.

 

[Andy_Hazza]

Is your HDD mounted?

 

[Drsayus]

Is your HDD mounted?

Its built into the vu duo unit.

 

[Andy_Hazza]

No I meant "Mounted". Can you blue button, ViX and Mount Manager and see if your HDD is listed?

 

[Drsayus]

Ahh sorry, bit new to this!! Done what you said and nothing shows up...

 

[abu baniaz]

Alternatively
Menu > Information > Devices


You can grab a screenshot by pasting the following in your browser. Change x to make your IP address.

http://192.168.XX.XX/grab?format=jpg

 

[Drsayus]

Tried to do screenshot as per your link and it doesnt work.

I did the menu>info>devices and doesnt show any detected devices

 

[abu baniaz]

Are you sure the HDD is fine and not died?

 

[Drsayus]

I'm guessing so!! It has been fine and for some reason has just gone this morning!

Done a reboot and still not showing up. Getting the error "no hdd found or hdd not initialised" when try to record.

 

[sataday]

You can grab a screenshot by pasting the following in your browser. Change x to make your IP address.

http://192.168.XX.XX/grab?format=jpg

It does work. Change x to your BOX's ip address.

 

[Drsayus]

How do i get my box's ip address?

 

[Drsayus]

And at the minute, my box isnt actually hooked up to the internet, due to line fault in new house. So right now im just getting freeview channels.

But it has been working fine like this for past 2 weeks. All of a sudden today the hdd has vanished!!

 

[Andy_Hazza]

You haven't got tsPanel installed by any chance have you?

 

[Drsayus]

Where would i find out if i have or not?!

Sorry, new to all this!

 

[Drsayus]

Would flashing my vu duo be worth a try?

 

[psionguy]

I would remove the HDD from your VU and test it in a pc or laptop if you have the right lead, not difficult to do. If your PC sees the drive it is OK, format it and then put it back into your VU and mount as shown in an earlier post.

 

[Drsayus]

I dont have the leads to be able to do that unfortunately, plus I have a large crack across my laptop at the minute so its kind of tricky to use at all, let alone check and format a HDD!!

Is there any other basic alternatives I could try, such as flashing the vu duo?

 

[Larry-G]

Yes a reflash would probably be a good idea and it won't hurt any thing to try it, as long as you backup all important info first like cam config files. And make a full image backup too just to be safe. You can get the image and a flashing tutorial via our download site www.openvix.co.uk



Sent from my iPad Air using Tapatalk

 

[Rob van der Does]

And at the minute, my box isnt actually hooked up to the internet, due to line fault in new house. So right now im just getting freeview channels.

Just use your own card.....