[TM-TWIN-OE] TM-TWIN Random Reboots

[stilts]

Thanks Abu!

Email sent, I'll follow it up with a phone call if I don't hear anything back from them.

 

[abu baniaz]

Thanks Abu!

Email sent, I'll follow it up with a phone call if I don't hear anything back from them.

Best you phone them. Trust me.

 

[stilts]

Spoke to Richard at Technomate, he said that the problem has been forward to support who will aim to fix it in a few days, he will update me when he knows more.


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[stilts]

Hi Everyone/Abu,

Not heard anything back yet from TM, however, an observation made a while back but not mentioned it before, when performing an online flash update I see a message which indicates 3 bad blocks, I think there's mixed thoughts on whether this is bad/not to worry.

If these bad blocks were to be part of the kernel partition is it possible that this could be my problem?

Also, is it possible to somehow check/calibrate the bootloader at all (again process of elimination here)?



Cheers!

 

[stilts]

Evening All!

Just thought I'd relay a quick update, still running on OpenATV at the moment, their latest release has seen new drivers implemented, driver date is: 2014-11-26, fingers crossed these new drivers solve the issue and they also get rolled out and implemented into Vix.

Will update again either positive or negative in a day or two.


Cheers!

 

[abu baniaz]

Bad blocks in flash memory are normal in eectrical devices.

The driver and kernel changes will also be in Openvix and any other OEA images that make images for the TM 7335 units

 

[stilts]

Hi Everyone,

Got a few things to try from Technomate (listed below), but I also wanted to ask if I'm flashing between different images should the new image completely wipe the main filesystem, the reason for asking this is whilst flashing yesterday evening I noticed that a folder for the 'Dreamplex' plugin had not been removed, so that got me thinking that it might be possible for a few rogue/conflicting files floating around?

From Technomate:

1-Open it see if any dust on the mainbord clean it in off position with a paint brush.
2-check fan speed should be above 2000 rpm.
3-if any above is not ok/disconnect LNB if still reboot if not there must be slow short in the cable or LNB drawing too much current.
4-Disconnect hard disk for at least 24 hours.
5-disconnect lan cable/before reconnecting turn off your modem for at least 5 minutes /on again/possible box ip clash.
=====================
Finally non above fix it.
Disconnect all out puts except power and hdmi cable. In this mode if still reboots we have to have it here for further test.



Cheers!

 

[abu baniaz]

When you flash an image, everything on the internal flash memory is wiped. Was your ftp program still running while you flashed? It wont affect flashing process, but it displys cached contents. So need refreshing.

Online updates do not clear the flash memory, they only update files.

 

[stilts]

Hi Abu,

Thanks, yes ftp client was running on laptop, understood.


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[stilts]

Hi Everyone,

Flashed with latest Vix and OpenATV on Friday/Saturday, still reboots, flashed with latest 4D yesterday evening (November release) and will continue to monitor, however, from past experience I believe that the unit will behave normally with 4D.

Is there anything that I can be doing incorrectly, the unit was originally shipped with 4D, as mentioned previously I had been running a stable Vix for sometime before the problem started, could there be any partition related problems at all when I've flashed with Vix/OpenATV, is there any extra steps I should be doing to reset multiboot partitions or anything.


Cheers!

stilts

 

[abu baniaz]

I dont think you are doing anything wrong. Have a word with Richard at Technomate and see what he says.

 

[stilts]

Thanks Abu, have done, waiting for a reply


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[stilts]

Still fault finding here, just an observation, when running 4D (which is still stable) and issuing the 'top' command it's using approx. 125Mb of memory, compare that to Vix and OpenATV they both seem to use 135Mb.

What should be the normal memory usage of Vix on a default image on my box, does anybody know? I have noticed on both Vix and OpenATV that the cursor when navigating through the menu system jumps a couple of selection at a time after a while so I'm thinking memory issues or something?


Cheers!

 

[stilts]

First reboot on the latest 4D image this evening.

Luckily for me a friend of mine has allowed me to use his TM-TWIN for a while, it is rock solid in his home.

Using it will hopefully identify if anything at my home setup is interfering, if not Technomate will hopefully take my unit for investigations.


Cheers


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[stilts]

PS, loaned unit is running Apollo 071 with a driver set dates 2014-10-10


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[stilts]

Update!

The loaned unit has been up for 3 days, no reboots, connected the same way as my unit.

I left my unit running too, just with HDMI and network connected, it has been up for 2 days without rebooting.

So, what is this telling me/us, any thoughts out there?


Cheers!


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[abu baniaz]

You have been very methodical and thorough in your testing as well s patient. There is an issue with your receiver, contact your vendor/Technomate for a resolution.

 

[stilts]

New power supply unit installed a few days ago, so far so good with zero reboots.

Thanks everyone for all your assistance/support with my problem.


Cheers!