Anyone can download - extract a few images and see the Duo4K Lite file structure resembles GiagBlue (gb7252). The issue is whether this particular platform is incorrectly identifying or exposing supported USB tuners, and whether that behavior can be corrected.
The Octagon SF8008 had a DVB-T, ATSC USB tuner which presented the tuners as DVB-C. Over some years, that was eventually investigated and worked around/fixed rather than dismissed simply because USB tuners were a niche use case and it would take Octagon to fix it. ( Octagon did not directly assist in this, and had to be told about it.)
It should be determined whether this is a genuine driver/interface bug in the Duo 4K Lite and, if so, where it originates. If it turns out to be closed-source driver behavior that cannot reasonably be fixed, that's useful information too. But I think it's worth establishing that before writing the problem off as unsolvable and pointing at a GigaBlue company that has no real existence.