VU + DUO Freezing

[mark T]

Hi, I have a VU+DOU running Black Hole and every morning When I put the tv on the receiver has frozen. Dont matter which button I press the receiver wont respond. I have to turn it off at the mains and turn it back on. Also then all the EPG has gone and when I try to install the EPG I get a green screen which says the receiver has encounted an error and needs to close. I have contacted the dealer who sold and set it up for me and he is willing to have it back and check for a problem. I was wondering if anybody may have a solution to the problem without me sending it back. The handbook is not very helpfull. Thanks

 

[Larry-G]

send those crash logs to the BH team they may be able to see why it is crashing and make a fix for it.

 

[Donnie]

Have you got the epg set to update each night ? If yes tell me more about how you have it setup.
or have you got something running that produces a log to tmp ?

 

[mark T]

Hi, yes the EPG is set up to update everynighnt at 23.50 that is how it was when I received it.
Enable opentv uploader, YES
Enable popup notifications, YES
Enable buttons in channel list, YES
Comand to exucute after EPG refresh, NOTHING

 

[mark T]

wHEN i AM IN THE epg SETTING PAGE AND press the download now{yellow} nothing happens, no download

 

[mark T]

Also the EPG does not update, infact there is no epg on the screen by the channels

 

[Donnie]

I suspect crossepg is filling the flash when it runs.
Have you got a USB and mounted it via device manager ?

 

[mark T]

To be honest I am new to this receiver and very unsure as wot to do. I used to use a nannoxx before this and that was straight forward. I have a USB stick but I dont know what to do with it. I have just turned the receiver off at the mains for 10mins hoping that may do something to the EPG settings. I really could do with some walkthrough help as the handbook is useless. It would be nice to be able to see a epg on the channels. Help

 

[sonc]

The manual is "useless" because you no longer have the manufacturer's image on the box.

Powering off/on wont change your EPG settings. Press Blue then Red to take you to the BH EPG panel.

From there you can access "Global Settings" and also "Provider Settings". Scroll down onto each provider, go into "Provider Settings" (yellow or green - can't remember), then Disable Automatic download.

Make sure its disabled for every provider, then enable it ONLY for the provider you need, i.e. one of the UK ones.

In Global Settings I think you can specify where to store the EPG data, /media/hdd or /media/usb. Use /media/hdd for now.

If you don't have a HDD, insert the USB stick in the port at the back, press Blue, Blue and mount it as /media/usb. Then reboot, and go back to EPG panel, and set the location as /media/usb.

 

[Donnie]

Put the USB in one of the rear slots, press blue button and then go to device manager, now you should see the USB un-mapped. Now map it and restart the box.
After the reboot check again in devices that it is OK.
Now configure crossepg to save to usb and not the flash.

 

[cosie]

Use vix.problem solved m8ty

 

[Donnie]

Use vix.problem solved m8ty

Does VIX mount your usb and configure crossepg automatically ?

 

[Larry-G]

Does VIX mount your usb and configure crossepg automatically ?

of course not, i have yet to see a image that does.

 

[cosie]

Does VIX mount your usb and configure crossepg automatically ?

No...however,I was able to setup my epg without a glitch.
That's one of many reasons why I use vix

 

[Donnie]

No...however,I was able to setup my epg without a glitch.
That's one of many reasons why I use vix

The the OP would still need the same help so your previous post really does not help or serve a purpose.

@pheonix I was being flippant and thanking cosie for his post is strange. we are now totally off topic and not helping the OP

 

[cosie]

Donie.I was trying to offer you an olive branch,
It hasn't worked
So let's put it in black and White.
Change ur image to...........VIX )))))

 

[Stanman]

Ok guys lets nip this in the bud please and stay on topic.

Thanks

 

[tomthebomb1968]

Mark first thing first fully turn your box off remove your Usb stick n wait about 20 seconds the switch on.

When booted and getting tv picture insert your usb stick

Press blue button twice and select Device Manager, your usb stick should be visable but not mounted.

At this point you can Format the stick if you wish. or just proceed to mounting it. REd button to mount or yellow to format. If you format you will need to repeat the blue bitton twice then back into Device manager to perform the mount after formatting.

After pressing Red button use the left/right button to toggle the mount directory to /media/usb. press red to save and the box will reboot. Again you can check Device Manager from x2 Blue button push to see if the mount was successful.

Once your mounted you need to direct the epg data to the mounted device

For the built in EPG in BH you press blue then red to get into the settings.

From the first page in the epg settings select Global Settings (Red Button)

On that screen scroll down to "Path to save EPG file" and use the left/right buttons again to toggle it to show /media/usb/epg.dat..

Press red to save.

Then iits just a matter of selecting the epg providers you want and to set the schedules of when you want to download them.

If you want to use the OpenTv Loader tick the very last one in the list . This gets the info from the satellite and takes a bitta time.

If you tick Rytec-SkyUK this gets the EPG from the internet. I have found this option populates the EPG with more info but sometimes the download site can be offline and you can get a green screen.

You can also Download the CrossEPG plugin to grab your epgs. Again its just a matter of setting it up to save to the correct mounted drive.

Good luck, post if you need any more info.

 

[mark T]

Thanks for the reply and the info. When I last spoke to you I turned the box off and only turned it on an hour ago. I dont know if it has helped but the epg has restored and is changing when the programs do and seems to be working fine now. Thanks again for your help. By the time I master this box it will be out of date, but I'll keep trying

 

[mark T]

I have done all this and still Im get no epg. If go channel to channel I get epg but when the program finishes I lose the epg. Im pulling my hair out