Xtrend 8500 lcd not working

[Turboman]

The small front screen on my Xtrend 8500 has stopped working. Any suggestions?

 

[twol]

Was this working and then failed or after a software upgrade or ?

As far as I remember it splits the framebuffer between lcd and screen, so maybe hardware issue…..but if latter
1) turn on debug logs, reboot and post here (menu/setup/system/logs/settings …..> enable, save on hdd or usb, local time
2) post a picture of menu/setup/user interface/Front panel display

If hardware, the debug logs may indicate a framebuffer issue, so worth doing 1, just to check.
This is probably my all time favourite box, so would like to help.

 

[Turboman]

Thanks for your reply I will try that tomorrow.

 

[Turboman]

 

[twol]

So if you turn on clone tv screen to lcd —— do you get the picture?
If so turn it back off and turn dimming on.
I seen to remember that the et8500 had some special setup for the lcd screen, but would have to check.
Anyway first would like to know if it shows TV picture.
Also post debug log

 

[Turboman]

Them settings have always been like that when the front screen was working.

 

[twol]

Them settings have always been like that when the front screen was working.

I realise that, I want to see if its hardware( no tv screen) or the setup

 

[Turboman]

When I switch on clone tv I still don’t get a picture.

 

[twol]

When I switch on clone tv I still don’t get a picture.

So it looks like the framebuffer is on the way out…does the box still run E2?

 

[Turboman]

E2 still works. Is there anyway of checking if it the front screen or the board supplying the front screen?

 

[twol]

E2 still works. Is there anyway of checking if it the front screen or the board supplying the front screen?

The reason I was asking for the debug log, is that it sets up the framebuffer early in the E2 boot and I want to see if it posts any issues that might tell us more.

 

[Turboman]

I have flashed the box with the latest openvix image but the front screen still doesn’t work so it’s not a software problem. Do you need all the debug log or just part of it?

 

[twol]

I have flashed the box with the latest openvix image but the front screen still doesn’t work so it’s not a software problem. Do you need all the debug log or just part of it?

Probably 1st 3 pages

 

[Turboman]

What should I look for on the log.

 

[twol]

Post log here

 

[Turboman]

6297.464421> [eDVBFrontend] Failed to open /dev/dbox/fp0

6296.795569> [StbHardware] Error: getFPVersion failed
I found these 2 files that failed.

 

[twol]

6296.795569> [StbHardware] Error: getFPVersion failed
I found these 2 files that failed.

Can you post the debug log

 

[Turboman]

How to remove front screen which I think will be glued in?

 

[twol]

How to remove front screen which I think will be glued in?

Are you sure? Remove casing and check

 

[abu baniaz]

It wasn't glued on my one
Edit: Correction, it is only a small amount of adhesive on the edges. You can just pull it off.

You have already been shown a link to the hardware thread by Johnny.B. I have forgotten my logon to that forum, but definitely need to track faults. Just replacing the screen is not guaranteed to cure the issue.

And you have an existing thread on this forum. I'll merge your threads later.