pressing HELP while in the graphical EPG creates a BSoD

[garyblas]

One observation i have found is if you press help button on epg - system crashes.
Anyone else found this?

 

[Stanman]

One observation i have found is if you press help button on epg - system crashes.
Anyone else found this?

Start a new thread and either email in the crash logs or post them with the thread please

 

[Larry-G]

One observation i have found is if you press help button on epg - system crashes.
Anyone else found this?

confirmed i'll create a ticket for this so andy can look at it.

 

[garyblas]

what folder are logs stored?

 

[garyblas]

phoenix, Does this mean you dont need log file?
For future ref can you tell me where log files are stored - which folder on Vu+ Duo

 

[Stanman]

Normally HDD/LOGS but if you press blue button>VIX and LOGS you can change location by pressing menu

 

[Larry-G]

menu> setup> system> logs> settings.

The default location is /home/root/

i save mine to /media/usb/ so there located on the usb stick in media/usb/logs. you can also send them directly to us via the logs manager.
menu> setup> system> logs> logs manager ( if you do this please fill in your details in the settings page so we can track the logs sent to us ).

 

[Larry-G]

phoenix, Does this mean you dont need log file?
For future ref can you tell me where log files are stored - which folder on Vu+ Duo

i have submitted two logs my self and created the ticket but you can still submit a log your self as i detailed in my above post.

 

[garyblas]

Im sure you have same error so would only be duplicating. thanks for letting me know where to find logs

i have submitted two logs my self and created the ticket but you can still submit a log your self as i detailed in my above post.

 

[Larry-G]

ok just a update, andy has fixed this bug and will be included in the next build.

 

[GAH2402]

Hi Guys,

Still getting this error even though I'm on Build 101, have sent two crashlogs in.

GAH

 

[Larry-G]

Hi Guys,

Still getting this error even though I'm on Build 101, have sent two crashlogs in.

GAH

2.4-101 was released before This bug was found so the fix will be in a newer build once it is pushed to the OpenViX server. Dont worry It is fixed and a new build wont be long.

 

[GAH2402]

Hi Pheonix,

Thanks for the quick reply. I did read there was a fix for EPG - BSoD in Build 101 so that's why I was surprised i was still getting the problem. Not a big deal anyway, but looking forward to Build 111 (if that's what's next).

GAH

 

[Sicilian]

Confirmed fixed in build 112.