Serious issues with the box, need help please?

[abu baniaz]

You reported two issues. One is timeshift.

 

[judge]

So I can't use timeshift at all with it being disabled?

Yes, you can. Press the pause button first.

Doubt log will help as you say it's the manufacturer issue.

Manufacturer, driver, image issues, logs will always help.

 

[Tkr001]

Can I ask what you will solve with the logs if the whole issue with errors and box rebooting is to do with TM?

Would a reflash help?

And you want people to help you? Why don't you just attach the logs?

 

[Andy_Hazza]

Providing the ViX team with logs will help them what is causing your issue and will quickly diagnose the root cause for you. Use a program like DCC (Dreambox Control Centre) or Filezilla, you then can ftp into the box and get the logs and then upload them on here for Abu n the team can take a look for ya.

 

[duoduo]

For your peace of mind, the logs do not show how you obtain pay TV this is not what Abu is trying to find out.. My comment is only relevant of it is this which is bothering you..

 

[champs4life]

You reported two issues. One is timeshift.

Another problem is a channel randomly freezes but still works but I cant change channel but has loading sign in top left corner. Is this an issue with TM itself?

 

[champs4life]

Yes, you can. Press the pause button first.

Manufacturer, driver, image issues, logs will always help.

How would I disable timeshift so I can check if the errors and rebooting still occurs with it being disabled?

 

[Larry-G]

Look mate I'm not trying to be rude but you have been asked multiple times to upload logs so that we can try to diagnose and fix your issues, if you are unwilling to do that you need not bother posting again as we simply won't help you from now on unless you do.


Sent from my iPad Air using Tapatalk

 

[champs4life]

And you want people to help you? Why don't you just attach the logs?

I appreciate the help so far but I am just asking questions so I understand what is going on.

 

[champs4life]

For your peace of mind, the logs do not show how you obtain pay TV this is not what Abu is trying to find out.. My comment is only relevant of it is this which is bothering you..

What do you mean?

If there is a concern it's that would my personal info be shown in the logs such as IP address?

 

[Larry-G]

Seriously are you that paranoid ?.


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[Larry-G]

I appreciate the help so far but I am just asking questions so I understand what is going on.

And we have asked repeatedly that you please upload a crash log or a debug log but you continue to evade and dance around this request. So from now on you will no longer receive any help on this forum until you provide the requested logs. It's just that simple.


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[champs4life]

Look mate I'm not trying to be rude but you have been asked multiple times to upload logs so that we can try to diagnose and fix your issues, if you are unwilling to do that you need not bother posting again as we simply won't help you from now on unless you do.


Sent from my iPad Air using Tapatalk

I will post the logs. It's just that I don't know whether to FTP them or do it abu's way.

Please give me time when I'm free I will post it.

 

[champs4life]

Seriously are you that paranoid ?.


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I'm just worried of my IP address showing up.

 

[Larry-G]

FTP into the receiver and copy the logs to your PC, then upload them to this thread. Don't worry the logs do not contain any personal info, but they are vital to us for diagnostic reasons.


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[champs4life]

Thanks for clarification Phoenix, but you have understand I had to be cautious of my info showing up as I don't want to be hacked.

 

[Larry-G]

We would not have asked you to upload them to a publicly accessible forum if they contained info that could lead to you being hacked.


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[Ureyesonly]

Thanks for clarification Phoenix, but you have understand I had to be cautious of my info showing up as I don't want to be hacked.

lol you serious? your using a box that requires to go online via internet and your worried about someone seeing your IP, your IPs visible each time your box is online, And to all the staff in this site when you joined & login here and other sites. chill out

 

[champs4life]

lol you serious? your using a box that requires to go online via internet and your worried about someone seeing your IP, your IPs visible each time your box is online, And to all the staff in this site when you joined & login here and other sites. chill out

I do apologise, after the way you described it, it does make me sound paronoid and stupid. So sorry everyone.

 

[champs4life]

I just wanted to update that due to severe crashes I had to reflash the image again.so far no errors resulting in box rebooting as I have disabled time flash.

Is there any timescale when technomate will fix the driver issues and other issues?

However I still get the problem where when changing channels everything crashes, I get a loading sign in the corner and I can't do anything, plus there are no logs so I have to physically shut the box off and on from the back. This happens still after the reflash.

Now could this be an image issue or a another technomate issue? Is there a solution to this?

It's so annoying as it's happening frequently and I have to turn box off and on.