[GiGaBlue QUAD] No Datat on Transponder Error - Box won't Re-Boot

[GAH2402]

Guys,

Can replicate this quite easily:

Channel flick for a few minutes, arrived on scrambled channel that I can't open
Check in Softcam manager, CCCam 2.3.0 has stopped running, so I re-start it
CCCam 2.30. does seem to restart, but thereafter every channel flick to gives me the error "No Data on Transponder! Time-out reading PAT" (the error takes around 10 seconds before it appears)
Decide to try to re-start the box from within VIX, box hangs on screen saying "Your GigaBlue Quad is Rebooting"

I then need to forcibly restart from the power button on the back of the box and when it then re-starts, everything is OK. I have attached a log.

I will download Build 037 (I upgraded from Build 036 but didn't have this problem before the update was applied) and do a fresh install to see if that helps.

GAH

 

[GAH2402]

Guys,

I seem to have another issue!

I can download (via Image Manager) the lasts Build 37, but when I press OK or the blue button on my remote, it doesn't restore that image, it creates another backup called ImageRestore!

Anyone seen this before?

GAH

 

[twol]

So its 2 steps, 1) download image 2) go to 1st screen of Image Manager, find that image on the available backup's list and hit restore

 

[GAH2402]

Hi,

Thanks for the reply, but that's exactly what I've done???

It does the same with the newly downloaded image or any previous image backups that I have saved.

Gary

 

[Tkr001]

I can't replicate your problem on a vuduo2 running build 37

 

[GAH2402]

Thanks for the reply.

I managed to flash Build 037 direct from a USB, and when I used my settings backup, both issues were still there. I'll try tomorrow without the settings backup.

GAH

 

[GAH2402]

Hi Everyone,

I have now done a fresh flash of Build 037 from USB, I didn't use a settings backup, and I did a very quick scan of 28E so I had some FTA channels. Box works fine, but if I try to restore any image from the Image Manager, all it does is create a backup called Imagerestore. It also creates a settings backup in Backup Manager with ImageManager in the title! I've never seen anything like this before, can anyone help?

GAH

 

[twol]

I believe Imagerestore is "halfway house" ... you choose the image from the feeds and then select to restore .... it then unzips to Imagerestore and should then use a tool ofgwrite to complete the flash.
Andy Blackburn has just done an update to ImageManager to solve issues with sym links and ofgwrite, which I guess may be related to this issue .....in which case next build should (maybe) fix it

 

[antosat]

Guys,

Can replicate this quite easily:

Channel flick for a few minutes, arrived on scrambled channel that I can't open
Check in Softcam manager, CCCam 2.3.0 has stopped running, so I re-start it
CCCam 2.30. does seem to restart, but thereafter every channel flick to gives me the error "No Data on Transponder! Time-out reading PAT" (the error takes around 10 seconds before it appears)
Decide to try to re-start the box from within VIX, box hangs on screen saying "Your GigaBlue Quad is Rebooting"

I then need to forcibly restart from the power button on the back of the box and when it then re-starts, everything is OK. I have attached a log.

I will download Build 037 (I upgraded from Build 036 but didn't have this problem before the update was applied) and do a fresh install to see if that helps.

GAH

this issue has been present on a number of Gigablue SE+ boxs for a while. The last image to work withoput these errors (for me) on the SE was 3.2 ver 09.

 

[DaMacFunkin]

I believe Imagerestore is "halfway house" ... you choose the image from the feeds and then select to restore .... it then unzips to Imagerestore and should then use a tool ofgwrite to complete the flash.
Andy Blackburn has just done an update to ImageManager to solve issues with sym links and ofgwrite, which I guess may be related to this issue .....in which case next build should (maybe) fix it

I'm actually guessing/hoping that the image manager update is for the solo4k.

 

[GAH2402]

Hi Guys,

Thanks for all the replies, much appreciated!

Won't panic in the meantime, but will wait to see what the next version brings!

GAH

 

[MrKappa]

I'm having the same error while zapping between channels and suddenly the emulator stop to work reading the local card and I get back screen witht "No Data on Transponder Error".
I have a Quad too with version 037. Please, do you confirm that the problem does not occur on 036? Thanks

 

[GAH2402]

Hi,

For me the errors occurs on Build 036 and 037.

GAH

 

[MrKappa]

Hi,

For me the errors occurs on Build 036 and 037.

GAH

Thanks. It means that you have flashed back to early releases, right?

 

[GAH2402]

Hi,

I'm not flashing back to an earlier release, I'm just going to wait until there is a newer version available.

GAH

 

[MrKappa]

Thanks, I flashed build 035 which seems to be ok and no issue until now.

 

[GAH2402]

Hi,

Thanks for letting me know Build 35 is working fine, I might flash back to that version if a new version doesn't appear soon.

GAH

 

[Joe_90]

I've had this same problem intermittently with most of the 3.2 release on a Quad Plus. I went back to the 018 build of Hades and problem did not recur. Am back on 3.2.037 and it happens maybe once a week. Can't replicate the problem reliably but I think it might be cccam 2.3.0 related as the first indication of the problem for me is the failure to clear a channel and cam manager failing to recognise the card in the slot.

 

[MrKappa]

As this issue does not occur on build 35 did the Vix team understood what is the root cause of this crash? I hope it will not occur on next release. Just to know if any log or info might help.

 

[GAH2402]

Hi,

Just to confirm what fat-tony said, I also found the first indication of the problem was also cccam 2.3.0 failing to clear a channel.