GigaBlue UHD Trio 4K Pro not reading WLAN

[Redvee]

I have just got a GigaBlue UHD Trio 4K Pro & it is only showing me LAN option, it is not reading the WLAN so I thought i'd try flashing the OpenViX recovery.
There doesn't appear to by a section for the 'Pro' version only the Gigablu UHD Trio 4K (which I don't think has the internal WIFI).
Will the recovery emmc have the drivers to activate the wifi chip?
Is there another option I should be exploring?
Apologies if this is not clear, but I'm new to these boxes and trying to find my way.
Many thanks for any advice.

 

[twol]

There is no openvix trio4k pro image, hence the issue.
Its buildable but not currently done.

 

[Redvee]

There is no openvix trio4k pro image, hence the issue.
Its buildable but not currently done.

Thanks for the response - Do you know how I can get the the box to read the WLAN then? I've tried multiple installs & driver plug-ins but nothing seems to register

 

[twol]

thats because the gbtrio4Kpro image contains an updated dvb module to handle WiFi.
1. stupid Q. but you are sure its a Pro, 2)how did you manage to flash the non Pro image onto the box?

 

[Redvee]

thats because the gbtrio4Kpro image contains an updated dvb module to handle WiFi.
1. stupid Q. but you are sure its a Pro, 2)how did you manage to flash the non Pro image onto the box?

Not a stupid question but it was bought as such, and it has uhd trio 4k pro on the unit (see photo) I flashed a gigablue uhd trio 4k pro image from openatv to no avail. I think it must be a hardware problem as the Bluetooth is dead also. Running hciconfig -a returns a completely blank output, I'm thinking that the entire l combo module on the motherboard is dead or completely starved of power. Many thanks for your response, but it needs to go back for a replacement.

 

[gws]

On the gigablue UHD quad pro (out of the box) wlan would not connect properly. I use wifi 7 at home and when I changed it to wifi 5 all worked well. May be your problem.

 

[Redvee]

On the gigablue UHD quad pro (out of the box) wlan would not connect properly. I use wifi 7 at home and when I changed it to wifi 5 all worked well. May be your problem.

Thanks for your comment - The issue i have is the box will not even display wlan only lan. It is not an issue of not being able to connect, I can't even see it. My router is running WiFi 5 & 6 and I have no option to disable 6 unfortunately. Your comment has given me food for thought. I might play around with security and settings. There might be something that the gigablue does not like.