GigaBlue UHD Trio 4K Pro not reading WLAN

[Redvee]

I have just got a GigaBlue UHD Trio 4K Pro & it is only showing me LAN option, it is not reading the WLAN so I thought i'd try flashing the OpenViX recovery.
There doesn't appear to by a section for the 'Pro' version only the Gigablu UHD Trio 4K (which I don't think has the internal WIFI).
Will the recovery emmc have the drivers to activate the wifi chip?
Is there another option I should be exploring?
Apologies if this is not clear, but I'm new to these boxes and trying to find my way.
Many thanks for any advice.

 

[twol]

There is no openvix trio4k pro image, hence the issue.
Its buildable but not currently done.

 

[Redvee]

There is no openvix trio4k pro image, hence the issue.
Its buildable but not currently done.

Thanks for the response - Do you know how I can get the the box to read the WLAN then? I've tried multiple installs & driver plug-ins but nothing seems to register

 

[twol]

thats because the gbtrio4Kpro image contains an updated dvb module to handle WiFi.
1. stupid Q. but you are sure its a Pro, 2)how did you manage to flash the non Pro image onto the box?

 

[Redvee]

thats because the gbtrio4Kpro image contains an updated dvb module to handle WiFi.
1. stupid Q. but you are sure its a Pro, 2)how did you manage to flash the non Pro image onto the box?

Not a stupid question but it was bought as such, and it has uhd trio 4k pro on the unit (see photo) I flashed a gigablue uhd trio 4k pro image from openatv to no avail. I think it must be a hardware problem as the Bluetooth is dead also. Running hciconfig -a returns a completely blank output, I'm thinking that the entire l combo module on the motherboard is dead or completely starved of power. Many thanks for your response, but it needs to go back for a replacement.

 

[gws]

On the gigablue UHD quad pro (out of the box) wlan would not connect properly. I use wifi 7 at home and when I changed it to wifi 5 all worked well. May be your problem.

 

[Redvee]

On the gigablue UHD quad pro (out of the box) wlan would not connect properly. I use wifi 7 at home and when I changed it to wifi 5 all worked well. May be your problem.

Thanks for your comment - The issue i have is the box will not even display wlan only lan. It is not an issue of not being able to connect, I can't even see it. My router is running WiFi 5 & 6 and I have no option to disable 6 unfortunately. Your comment has given me food for thought. I might play around with security and settings. There might be something that the gigablue does not like.

 

[birdman]

thats because the gbtrio4Kpro image contains an updated dvb module to handle WiFi.

Does the kernel detect a Wifi chipset without this dvb module? (What does the message file show?).
(I assume it's not actually a dvb thing, just that Gigablue will provide a dvb module, and also might have put some Wifi driver magic into it.)

 

[bellejt]

maybe first try with an original image

 

[Redvee]

Does the kernel detect a Wifi chipset without this dvb module? (What does the message file show?).
(I assume it's not actually a dvb thing, just that Gigablue will provide a dvb module, and also might have put some Wifi driver magic into it.)

I tried a bit more poking around and I'm getting that the kernel seems to be sending a command to turn on the power to the wifi chip, but (to me) it looks like a hardware failure as the output only lists lo & etho, no wlano. I've attached the snip below in case you have a different interpretation. What further underlines my thinking is that the box is not receiving Bluetooth from the remote (only IR). I believe this box has a single combo chip that runs both the Wifi & Bluetooth. I'm thinking that this is the point of failure.
Today I've tried flashing the latest trio4kpro recovery_emmc and It's still not acknowledge the existence of the WLAN.
Thanks for your help - I'd be interested in your thoughts on this.

 

[Redvee]

maybe first try with an original image

Thanks - I've tried flashing a number of 'pro' files, but to no avail.

 

[twol]

So just commenting on previous posts.
I have both gbquad4kpro (seamlessly links to wifi networks) and gbtrio4k.
If you have flashed a gbtrio4k pro image and it doesn,t show the wifi then there is in my opinion a hardwre issue,
There have been updates to fix wifi but everything should now work.
So you have a decision return or add wifi

 

[Redvee]

So just commenting on previous posts.
I have both gbquad4kpro (seamlessly links to wifi networks) and gbtrio4k.
If you have flashed a gbtrio4k pro image and it doesn,t show the wifi then there is in my opinion a hardwre issue,
There have been updates to fix wifi but everything should now work.
So you have a decision return or add wifi

Thanks, that is my conclusion too after a rough few albeit educational days trawling through images and plug-ins and multiple reboots. Given that it's brand new, I'm going to return it - I might as well get what I paid for with the wifi and Bluetooth. On the whole, how do you rate these gigablue boxes? I'm hoping I was unlucky that this has taken a knock in transit and a new one will work fine out of the box.