HDD dismounting

[annanpiper]

Hoping someone may be able to help with this problem. I'm new to this. I've got a gigablue quad hd running VIX. I've added a 500gb western digital hard drive and it works for a short while then seems to dismount or just disappear all together I have to disconnect and reconnect but when it need to record it's missing. Please help. I'm gettin major grief off the wife

 

[marty]

Did you initialize the HDD 1st?

 

[Larry-G]

Do you have TSpanel installed ?.

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[annanpiper]

Yes i initialised it not sure if I have TSpanel installed I never set box up. What is it?

 

[Larry-G]

it's a third party plugin that is known to mess with network / hdd mounts. if it is installed you must reinstall the image to get rid of it.