[VU+ Duo] How to turn Off subtitles

[garyblas]

I turned on subtitles, Now i cant get rid of them

In Auto language section turned on "Allow subtitle language equal audio language"

Have put back to None and restarted wont go away

Help before i go mad

 

[judge]

Default settings, if that helps...

 

[garyblas]

i did reset back to default settings, does not take off subs.

Only way i got them back off was to reflash from backup

It looks to be a bug in the software. Try it yourself turn them on but make a back up first

 

[judge]

Yeah, just tried & get the same results.
Thanks for pointing it out, I'll open a bug report for Andy to have a look at.

You could also press the Audio buton twice & turn them off there, but a pain to do on each channel.

 

[Rob van der Does]

This is no bug.
The system remembers previously activated subtitles, simple as that. So what you can do is
1- Turn off the 'remember me' setting (not recommended)
2- Reboot the box
3- Turn off subtitles on a channel that shows them via the subtitle button.

 

[garyblas]

This is no bug.
The system remembers previously activated subtitles, simple as that. So what you can do is
1- Turn off the 'remember me' setting (not recommended)
2- Reboot the box
3- Turn off subtitles on a channel that shows them via the subtitle button.

Were is the remember me setting ?

 

[Rob van der Does]

Menu --> Setup --> Automatic language settings

 

[garyblas]

Kids pressed subtitle button.. stuck with them again Another reflash.
Cant find the remember me setting. Its not in auto language. Anyone?

Hope this fixed in new image

 

[ronand]

The option is "Prefer Subtitles stored by service"

 

[garyblas]

The option is "Prefer Subtitles stored by service"

Tried that it does not work

 

[leonius]

im having the same problem on my vu+uno using zeus build 18

subs are on and I carnt get them off.my audio settings are all on default

 

[leonius]

The option is "Prefer Subtitles stored by service"

I got them to turn off by setting "Prefer Subtitles stored by service" to no. then reboot, turn off subtitles on a channel then they are off on every channel

 

[eddiq]

it does not work for me either

 

[bellejt]

same problem here on VU+ DUO2 on BBC.Latest image.

 

[timofee]

As posted earlier in thread you need to press audio twice to get into the subtitle menu for the channel you are tuned to. Then you can turn off subtitles.

 

[bellejt]

works for all channels separate.You need to do that again on every channel.Anoying.Setting Prefer Subtitles stored by service and rebootings doesn't change that.It is well rememberd but a lot off channels to do that for.