[VU+ Ultimo4K] No automatic boot after flashing online

[skippie]

Hi, since awhile my VU+ Ultimo 4k is not rebooting automatically anymore after flashing online. Also after updating i have to hard reboot to restart. Any ideas ?
After flashing online it is stuck at the end of flashing screen and saying rebooting in 3 secs but it doesn't happen.

 

[twol]

Hi, since awhile my VU+ Ultimo 4k is not rebooting automatically anymore after flashing online. Also after updating i have to hard reboot to restart. Any ideas ?
After flashing online it is stuck at the end of flashing screen and saying rebooting in 3 secs but it doesn't happen.

1. make sure debug logs are enabled and saved on HDD or usb not flash.
2. there are apparently 2 different issues described a) it doesn't reboot automatically, and b) when forced (I guess by powering on/off) you see the old image or new image???

I am guessing that ofgwrite (that flashes the image) is failing as it issues the reboot for the Vu+ Ultimo4k - so if possible I would like to see the debug log for the attempted online flash

 

[skippie]

Mrs

The update/flashing is being done, all the time but the box doesn't reboot by itself anymore, i always have to hard reboot by switching off and on at the back of the receiver. Also rebooting doesn't work auto anymore, it reboots but i have to switch off and on again at the back. No logs atm. I do a simple reboot, that will show a log i suppose. Also it takes very long before i get a picture after a reboot, about 4 minutes. As soon as i'm back online i look for a log to send. Please here is the log.

 

[ccs]

Are you doing a software update, or couch flashing a new image ?

And which image were you running before ?

 

[twol]

The update/flashing is being done, all the time but the box doesn't reboot by itself anymore, i always have to hard reboot by switching off and on at the back of the receiver. Also rebooting doesn't work auto anymore, it reboots but i have to switch off and on again at the back. No logs atm. I do a simple reboot, that will show a log i suppose. Also it takes very long before i get a picture after a reboot, about 4 minutes. As soon as i'm back online i look for a log to send.

Need some debug logs

 

[skippie]

the receiver NEVER reboots automatically, whenever i do a couch flashing a new image or software update. It reboots when i flash a new image by USB but once the image booted up and i reboot again i have to hard reboot.

 

[skippie]

Log available.

 

[twol]

Log available.

where?????!
sounds like its crashing as it tries to enter standby, so any log upto power off should do

 

[skippie]

Mrs

Please here it is :

 

[skippie]

Set to standby or Deep standby ?

 

[twol]

Please here it is :

that shows you looking to see which logs are present, but doesn't show any attempt to enter standby.(which would show in the log)

Maybe post whatever debug logs you have

 

[skippie]

Mrs

Please here it is : Sorry ignore the log from 2017.

This is the only log i have so far.

 

[twol]

have you set power timers for standby??
Looks like as soon as you hit standby there is a power timer option that forces it to be ignored

look at menu/Timers/powertimers

 

[twol]

It would also help(me) if you set log time to "local time"

 

[skippie]

No, never done that.

 

[skippie]

ok set to local time

 

[abu baniaz]

My Duo 4K as been doing the same/similar thing too, it gets stuck on the Vu+ logo, so before E2 as started as far as I know. It is on PLI nightly developer builds and did it when I was using ViX on it. Even deep standby is an issue and you have to reflash to get out of it. Flash by USB or Ofgwrite does not matter.

Console log is attached. Small excerpt below

INIT: version 2.88 booting


Fuse filesystem already available.
Mounting fuse control filesystem.
Starting udev
[    3.278339] udevd[790]: starting version 3.2.8
[    3.292888] random: udevd urandom read with 24 bits of entropy available
[    3.313248] udevd[791]: starting eudev-3.2.8
[    3.657192] usb 1-2: new high-speed USB device number 2 using xhci-brcm
[    3.777407] EXT4-fs (sda1): recovery complete
[    3.781814] EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: (null)
[    3.789726] hub 1-2:1.0: USB hub found
[    3.793545] hub 1-2:1.0: 4 ports detected
[    3.900185] usb 1-1: new high-speed USB device number 3 using xhci-brcm
[    4.020840] hub 1-1:1.0: USB hub found
[    4.024666] hub 1-1:1.0: 4 ports detected
[    5.072180] usb 1-2.4: new full-speed USB device number 4 using xhci-brcm
[    5.241177] usb 1-2.3: new high-speed USB device number 5 using xhci-brcm
[    5.347537] EXT4-fs (mmcblk0p9): re-mounted. Opts: (null)
grep: /sys/devices/platform/Fixed: No such file or directory
grep: MDIO: No such file or directory
grep: bus.0/modalias: No such file or directory
/etc/rcS.d/S21bootlogo: line 4: /proc/stb/video/videomode: No such file or directory
/dev/dvb/adapter0/video0: No such file or directory
vm.dirty_writeback_centisecs = 300
vm.dirty_background_ratio = 1
vm.dirty_ratio = 60
ALSA: Restoring mixer settings...
/usr/sbin/alsactl: load_state:1735: No soundcards found...
wifi found
Vendor 0x1d6b ID 0x3
Vendor 0xa5c ID 0xbd27
usb_set_debug: Setting debugging level to 255 (on)
claiming interface 0
Found device: vend=0xa5c prod=0xbd27
File Length: 572654
ID : Chip 0xaa31 Rev 0x2RamSize 786432 RemapBase 0x00180800 BoardType 0 BoardRev 0
start
[    8.853086] random: nonblocking pool is initialized

 

[skippie]

So there's no solution to my problem i suppose ?

 

[ccs]

None of your debug logs include references to [OnlineUpdateCheck] or [ImageManager].

Do you only reboot the box when attempting to update it?

My Ultimo4K is left in deep standby overnight, and I've used Imagemanager to couch flash hundreds of times without any problems.

 

[skippie]

Mrs

I think it's obvious that there isn't gonna be a log when i have to hard reboot because the box doesn't reboot by itself anymore. So i don't know what's going wrong.

Once more :

1. after an update the box doesn't reboot, i have to hard boot.
2. after an online flash install, same problem, i have to hard boot.
3. after a normal reboot command, the box doesn't want to reboot automatically, again i have to hard boot.

In short : i always have to reach to the button at the back of the box to hard reboot.