No sound output

[caravanboy]

Hi all

Has anyone had this problem with their Gigablue 800 UE. Mine has stopped outputting any sound via the HDMI cable. I have reflashed the box and tried it connected to another TV, swapped HDMI cables! Everything I can think of but still no sound output. Any ideas or has the sound module packed up?

Caravanboy

 

[mickyblueys]

Have you checked your Dolby digital/ dts downmix settings. Sometimes that can lose audio.

Menu-setup-system-a/v settings

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[stilts]

Yep I've seen this before too, to get standard stereo sound via HDMI ensure that the 'Digital Downmix' setting is set to 'on'.

If you're connecting your sat unit to a DTS compatible receiver which can decode Dolby 5.1 set the downmix setting to 'off'.

Hope this helps!


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