[ET8500] channels "blacked out" while recording another

[stevie1965]

I recently updated to Vix image 4.2.001 and since then have been experiencing a problem where certain HD channels are being "blacked out" whilst recording another channel. I have a twin cable tuner Xtrend 8500 and this hasn't been a problem until after I updated the Vix image.
So for example if I record BBC 2 HD and then change channel to C4 HD the channel is blacked out. This is only happening on HD chanels, if I change to an SD channel whilst recording I can watch it without problem.
Is this a bug or am I doing something wrong?
The only addon I have installed is mgcmd 1.38

 

[Andy_Hazza]

Define "Blacked Out" better please. Do you mean on your channel list, they are greyed out or do you mean you have a black picture when trying to watch the HD channel?


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[stevie1965]

Sorry, my bad. The channel is selectable but when it appears on screen it is completely black, with occaisional "blocky flashes of light in various areas of the screen.

 

[dfox]

Yes I can confirm this on a MB Premium Twin+ also. Rolled back to 4.1 016 and this has helped a little.

I do notice my SNR fluctuating between 92% and 24%v but very briefly.

 

[dfox]

Do they use the same drivers?

 

[oscarkyzer]

i ad the same problem on my solo4k i set turner b for recording now it's working fine

 

[dfox]

i ad the same problem on my solo4k i set turner b for recording now it's working fine

And recordings playback properly?

 

[oscarkyzer]

Yeah up yet

 

[stevie1965]

Recordings do not always play back properly, some of them suffer from the same "blacked out" issue. I'm guessing this hapepns if a recording starts while I am already watching one of the HD channels that seem to be part of the issue.

 

[stevie1965]

excuse my ignorance as a new member but what happens now? Will someone from the forum confirm this is actually a bug? and if so where do we go from here?

 

[twol]

Recordings do not always play back properly, some of them suffer from the same "blacked out" issue. I'm guessing this hapepns if a recording starts while I am already watching one of the HD channels that seem to be part of the issue.

what happens if you set preferred tuner for recordings to tuner B? As per Oscarkyzer?

 

[stevie1965]

what happens if you set preferred tuner for recordings to tuner B? As per Oscarkyzer?

Just tried setting tuner B for recordings, first left tuner A on "Auto", then tried with tuner A set for viewing. Result in both cases gave the same blacked out picture. Worth a try though!

 

[stevie1965]

Have updated to the 4.2.006 image but the problem still exists.
According to a number posts on another forum this has been reported as a problem for a couple of months now and still not resolved, but only started to occur from Vix 4.2.001 onwards
Getting very p****d off as I spent extra money to get a box that was supposed to be great quality and can't use it as intended.

 

[scouse645]

Not sure but this sounds like the problem i had with autobouqetsmaker set to scan at night, i stopped the scheduled scan and all was fine, just scanned it manually, always have all tuners available now since this change. just to add i am on the latest vix image.

 

[stevie1965]

I don't use autobouquetsmaker. It's been identified as a driver problem with the Xtrend 8500 box and Vix v4.2, but a fix doesn't seem to be coming any time soon.

 

[Andy_Hazza]

I don't use autobouquetsmaker. It's been identified as a driver problem with the Xtrend 8500 box and Vix v4.2, but a fix doesn't seem to be coming any time soon.

If its driver related issue you need to contact Xtrend support with your problems/issues. This is through no fault of ViX.


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[ccs]

Is this thread relevant?

http://www.world-of-satellite.com/s...ding-a-channel&p=412777&viewfull=1#post412777

 

[blackvenom]

It's been confirmed by the ViX team to be an issue with the current image!


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[Bangord30]

Can someone with a 8500 check their PiP. The "tuner driver Xtrend" issue seems to appear when put that on and switch channels too?!

 

[twol]

Can someone with a 8500 check their PiP. The "tuner driver Xtrend" issue seems to appear when put that on and switch channels too?!

Are you on Cable or Dvb-S2? as far as I have tested works fine on Dvb-S2