[VU+ Solo4K] Crash log attached re recording crashes

[duoduo]

Hi all

Last few days been getting crashes each time I have tried to record an iptv channel. I have updated to 8 just now but still the same as was on 7.

Please can someone take a look at my log attached and let me know
the issue?

 

[abu baniaz]

<171829.217> [Skin] processing screen RecordTimerQuestion:
<171829.221> Traceback (most recent call last):
<171829.221>   File "/usr/lib/enigma2/python/Components/ActionMap.py", line 48, in action
<171829.222>   File "/usr/lib/enigma2/python/Screens/EpgSelection.py", line 1012, in recButtonPressed
<171829.222>   File "/usr/lib/enigma2/python/Screens/EpgSelection.py", line 1004, in RecordTimerQuestion
<171829.222>   File "/usr/lib/enigma2/python/Components/EpgList.py", line 1127, in getSelectionPosition
<171829.222> TypeError: int() argument must be a string or a number, not 'NoneType'
<171829.222> [ePyObject] (CallObject(<bound method HelpableActionMap.action of <Components.ActionMap.HelpableActionMap instance at 0x90a1a170>>,('InfobarInstantRecord', 'ShortRecord')) failed)

What options have you got in Graphical EPG?
Does the service have valid EPG data?

 

[abu baniaz]

Can you reproduce this crash reliably?

 

[duoduo]

I am using epg import for epg but also initiated using epg through Xtream editor, do you think that cos be the problem? Haven't made any amendments to graphic epg.

 

[duoduo]

Abu everytime I hit record the receiver crashes. Only does it on iptv channels though not freeview

 

[abu baniaz]

If you record without using G-EPG, i.e just pressing the record button, does that work?

 

[duoduo]

Yes it does Abu

 

[abu baniaz]

There is a similar crash elsewhere, when ready we will send you a file to test. Sorry, no timescales.

 

[duoduo]

OK no problem I appreciate you helping me out. Just so i know it's a bug not specifically something I am doing wrong?

 

[birdman]

If you record without using G-EPG, i.e just pressing the record button, does that work?

In fact, could you please be more explicit about what you are doing?
If the G-EPG is showing when this happens, which key(s) are you pressing to start a recording, and at what point does the crash happen?

 

[duoduo]

It happens in all epg's... I just press the record button on the remote and it goes into crash..

 

[abu baniaz]

what about pressing record when not in an epg screen?

sorry about the questions

 

[duoduo]

Hi Abu, answered this yesterday when you asked. It doesn't crash when you just press record whilst watching the channel

 

[birdman]

It happens in all epg's... I just press the record button on the remote and it goes into crash..

What happens if you press Add Timer with the current programme selected in the EPG?

 

[duoduo]

No crash birdman

 

[birdman]

OK. So we now know the conditions that cause it,and those that don't.

However, I don't have any IPTV channels set up, and even if I did I wouldn't have any EPG for them, so unless someone knows of a way for anyone to set this all up I don't have anything to test with.

 

[bbbuk]

Using 5.1 002 on my Solo2, pressing the REC button on remote to record an IPTV stream (Sky 1 in my example), I had no crashes. I will try this with 008 in a bit.

This is using CrossEPG (OpenTV) to obtain the EPG for this and other sky channels.

@duoduo, could you post the bouquet file that contains your details for Sky 1 (as in my example) but remember to mask/hide any username/password that maybe mentioned in any URL for that - or any other personally identifiable info.

 

[abu baniaz]

Pressing record in "live TV" does not cause the problem.

It only happens in an EPG screen. The act of recording itself is not the cause, it is having a non-existent variable.

<171829.222> TypeError: int() argument must be a string or a number, not 'NoneType'

There is another crash elsewhere in the EPG system. The problem is invoking it reliably to cause the crash and then try to fix it. I had a few crashes due to EPG being messed up owing to the other issue

< 20437.920> TypeError: unsupported operand type(s) for +: 'NoneType' and 'int'

 

[bbbuk]

Pressing record in "live TV" does not cause the problem.

It only happens in an EPG screen. The act of recording itself is not the cause, it is having a non-existent variable.

<171829.222> TypeError: int() argument must be a string or a number, not 'NoneType'

There is another crash elsewhere in the EPG system. The problem is invoking it reliably to cause the crash and then try to fix it. I had a few crashes due to EPG being messed up owing to the other issue

< 20437.920> TypeError: unsupported operand type(s) for +: 'NoneType' and 'int'

Forgot to mention I was doing this from GEPG screen.

I thought I read it wasn't intermittent issue and happened all the time whilst pressing <REC> button on remote from within any EPG screen.

 

[birdman]

It only happens in an EPG screen. The act of recording itself is not the cause, it is having a non-existent variable.

That's caused by it looking for a serviceref and not finding it.