I have done a backup of the new Openvix VI in my HDD. When i try to charge that backup, the screen of the TV set show the green Vu+ logo with the green cube and nothing else happen, it remains that way until I switch off the machine. Any help?
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[VU+ Duo2] backup crash
- Thread starter miguel57
- Start date
Need debug log if no crash log
What do i have to do to get the debug log?
Menu/setup/system/logs/settings ----> enable, change location to hdd or usb (not flash), show in extensions = Yes ----> reboot as requested.
to see logs press blue button, logs(usually at top) will immediately show if you have crash log, else red button to look at debug logs.
using filezilla, logs are in /media/hdd or media/usb ---> logs transfer to PC and post here in thread
to see logs press blue button, logs(usually at top) will immediately show if you have crash log, else red button to look at debug logs.
using filezilla, logs are in /media/hdd or media/usb ---> logs transfer to PC and post here in thread
In media/hdd there are not any logs and after reaching system on my vu duo there is not "logs", only others services like: software update, set up, autoresolution, temperature and fan, factory reset, but not "logs"
It is on expert
adm
Forum Supporter
You need to set "expert" mode
Menu/setup/system/customise/setup mode = expert and press green to save
This will give you the logs menu (plus a few more menu options elswhere)
Not sure which language you are using ? If you let me know I will have a look at the translation
Spanish is my language
First enable expert mode.
Next enable logs in the system menu.
Next enable logs in the system menu.
i have expert on my customiize settings, but there is not "logs" in the system menu
So logs —-> Historiales
openvix
There it is¡¡¡¡¡¡¡¡¡¡¡. I changed to yes on enable debug logs and restart openvix. After that what more do i have to do?
Collect the logs from the folder you configured.
After doing all that i have charged my backup going to vix image manager and again after showing the two bars of flashing the reciver show the green logo with the cube and stop there. I switch it off from mains but again the same, so i have to reflash the openvix 6 through usb. So in media/hdd there is nothing
Try doing a USB flash.
Now the situation is worse. I did it with thwe usb and the same problem, so i have to switch off the devize and flash again the vu duo and i do not why i can not flash my vu duo it show the green logo of vu all the time.
finally i managed to charge through usb the opnevix VI and i found on my HDD a debug that i have tried to put here but i read the following message "The text that you have entered is too long (101722 characters). Please shorten it to 22000 characters long". How can i send to tou this debug?.
