I have done a backup of the new Openvix VI in my HDD. When i try to charge that backup, the screen of the TV set show the green Vu+ logo with the green cube and nothing else happen, it remains that way until I switch off the machine. Any help?
I have done a backup of the new Openvix VI in my HDD. When i try to charge that backup, the screen of the TV set show the green Vu+ logo with the green cube and nothing else happen, it remains that way until I switch off the machine. Any help?
Need debug log if no crash log
Menu/setup/system/logs/settings ----> enable, change location to hdd or usb (not flash), show in extensions = Yes ----> reboot as requested.
to see logs press blue button, logs(usually at top) will immediately show if you have crash log, else red button to look at debug logs.
using filezilla, logs are in /media/hdd or media/usb ---> logs transfer to PC and post here in thread
In system menu check Customise and check setup mode is on Expert

In media/hdd there are not any logs and after reaching system on my vu duo there is not "logs", only others services like: software update, set up, autoresolution, temperature and fan, factory reset, but not "logs"
You need to set "expert" mode
Menu/setup/system/customise/setup mode = expert and press green to save
This will give you the logs menu (plus a few more menu options elswhere)
It is on expert but i can not see "logs" anywhere
Not sure which language you are using ? If you let me know I will have a look at the translation
First enable expert mode.
Next enable logs in the system menu.
Spanish is my language
openvixSo logs —-> Historiales
Collect the logs from the folder you configured.
Try doing a USB flash.
Now the situation is worse. I did it with thwe usb and the same problem, so i have to switch off the devize and flash again the vu duo and i do not why i can not flash my vu duo it show the green logo of vu all the time.