- What type of support thread are you creating?
- Support question
- What OpenViX Image build number are you using?
- 6.9.002
- Have you tried re-flashing WITHOUT settings restore?
- YES
- Have you tried re-flashing WITH a settings restore?
- YES
Hi,
I have a Vu+ Zero 4K running OpenViX 6.9.002 connected by HDMI to TV. (TV is not 4k)
I have an intermittent problem when switching between the TV's built-in terrestrial tuner and the Vu+.
Normally:
Terrestrial TV → select Vu+ HDMI input → picture appears
But occasionally:
Terrestrial TV → select Vu+ HDMI input → Sony displays “No Signal”
The Vu+ is still running normally. If I then switch the TV to my Sky+ HD box for a few seconds and switch back to the Vu+ HDMI input, the Vu+ picture immediately appears again.
So the recovery is:
Vu+ (No Signal) → Sky+ HD → Vu+ → picture restored
I don't have to reboot the Vu+.
The issue is intermittent, and switching to the Sky+ HDMI input and then back to the Vu+ immediately restores the picture.
Has anyone experienced this particular behaviour with a Vu+ Zero 4K ?
Any help appreciated
Thanks.
I have a Vu+ Zero 4K running OpenViX 6.9.002 connected by HDMI to TV. (TV is not 4k)
I have an intermittent problem when switching between the TV's built-in terrestrial tuner and the Vu+.
Normally:
Terrestrial TV → select Vu+ HDMI input → picture appears
But occasionally:
Terrestrial TV → select Vu+ HDMI input → Sony displays “No Signal”
The Vu+ is still running normally. If I then switch the TV to my Sky+ HD box for a few seconds and switch back to the Vu+ HDMI input, the Vu+ picture immediately appears again.
So the recovery is:
Vu+ (No Signal) → Sky+ HD → Vu+ → picture restored
I don't have to reboot the Vu+.
Things I have already tested
- OpenViX 6.9.002
- HDMI-CEC: Disabled
- Video output tested at 1080p
- Video output tested at 1080i — used for several weeks and the problem still occurs
- Bypass HDMI EDID check = YES — problem still occurs
- Bypass HDMI EDID check = NO/OFF — problem still occurs
- Same HDMI cable worked reliably previously, before this problem started
- The TV works normally with the Sky+ HD box
The issue is intermittent, and switching to the Sky+ HDMI input and then back to the Vu+ immediately restores the picture.
Has anyone experienced this particular behaviour with a Vu+ Zero 4K ?
Any help appreciated
Thanks.
