[VU+ Duo4K SE] Cannot move up and down in a Setup screen

[point17]

I'm installing a new machine and am having trouble with one Setup screen - specifically, the "Recording and playback" Setup screen. When I enter I can see lots of lines of settings but pressing the up or down buttons has no effect - it won't budge from the first item ("Default movie location"). This is weird because I have no trouble moving up and down in the other Setup screens and changing settings as I see fit. Just in this one Setup screen it will let me edit that first item but won't let me go to any other lines to change them.

Could it be that there's a problem with my "Default movie location" and it won't let me move on until that's fixed?

Thanks for any help.
Dan

 

[abu baniaz]

I am on 6.0 004 Release and cannot reproduce the issue. can you enable debug logs, restart, try the procedure again, then upload debug log.

 

[Huevos]

I'm installing a new machine and am having trouble with one Setup screen - specifically, the "Recording and playback" Setup screen. When I enter I can see lots of lines of settings but pressing the up or down buttons has no effect - it won't budge from the first item ("Default movie location"). This is weird because I have no trouble moving up and down in the other Setup screens and changing settings as I see fit. Just in this one Setup screen it will let me edit that first item but won't let me go to any other lines to change them.

Could it be that there's a problem with my "Default movie location" and it won't let me move on until that's fixed?

Thanks for any help.
Dan

You need to select a valid device.

The error message explains what is wrong.

 

[point17]

You need to select a valid device.

The error message explains what is wrong.

I've tried selecting every device I can think of but whatever I put there it just won't let me past that line. My HDD is an external drive mounted on /media/sda2 and it seems to work OK. I've tried recording something and it records to that location. So it seems to be a valid device. I've tried selecting /media/sda2/movie (the folder exists - I can see it via Samba). I've tried /media/sda2. I've tried /media/hdd. Regardless of what I enter into that field the user interface for the Recording and playback settings will not budge from the first line.

There's no error message. I press the down button on the remote and nothing happens. Same with the up button. The only buttons that have any effect are the left and right buttons (scrolling between the different values for this field), the OK button (to find another bookmark) and the red button or exit button which take me up a level in the menus. The remote is fine because I can scroll up and down no problem on all the other settings screens.

I'm baffled. Seems like I'm doing something stupid but I can't figure out what it is :-(

Thanks

 

[Huevos]

I've tried selecting every device I can think of but whatever I put there it just won't let me past that line. My HDD is an external drive mounted on /media/sda2 and it seems to work OK. I've tried recording something and it records to that location. So it seems to be a valid device. I've tried selecting /media/sda2/movie (the folder exists - I can see it via Samba). I've tried /media/sda2. I've tried /media/hdd. Regardless of what I enter into that field the user interface for the Recording and playback settings will not budge from the first line.

There's no error message. I press the down button on the remote and nothing happens. Same with the up button. The only buttons that have any effect are the left and right buttons (scrolling between the different values for this field), the OK button (to find another bookmark) and the red button or exit button which take me up a level in the menus. The remote is fine because I can scroll up and down no problem on all the other settings screens.

I'm baffled. Seems like I'm doing something stupid but I can't figure out what it is :-(

Thanks

Post a screenshot with the error message.

How to take a screenshot here: https://www.world-of-satellite.com/showthread.php?44054-How-to-take-screen-shots-How-to-attach-files

 

[abu baniaz]

Have you tried to reboot the box ( not just restart enigma2) after connecting the HDD? What filesystem is the box in?

Can you send this command to your box using Putty/terminal post back the result?
df -Th

 

[point17]

I am on 6.0 004 Release and cannot reproduce the issue. can you enable debug logs, restart, try the procedure again, then upload debug log.

I enabled debug logs and rebooted. I wasn't sure which logs to attach and where to find them - I've browsed around using Samba and found the attached in /var/log - are these the ones you need?

Thanks

 

[Huevos]

https://www.world-of-satellite.com/...a-Setup-screen&p=520196&viewfull=1#post520196

 

[point17]

Post a screenshot with the error message.

How to take a screenshot here: https://www.world-of-satellite.com/showthread.php?44054-How-to-take-screen-shots-How-to-attach-files

But that's what I'm trying to say - there is no error message. Nothing happens when I press the up or down buttons, not even an error message. I can send a screenshot of the Settings screen if that would help?

Thanks

 

[Huevos]

But that's what I'm trying to say - there is no error message. Nothing happens when I press the up or down buttons, not even an error message. I can send a screenshot of the Settings screen if that would help?

Thanks

If you can't move the selection there will be a message in the hints field.

 

[abu baniaz]

Dec 18 12:10:04 vuduo4kse kern.notice kernel: [ 14.861516] scsi 2:0:0:0: Direct-Access Seagate Backup+ Hub BK D781 PQ: 0 ANSI: 6

The manual for the device says that the windows device comes formatted in NTFS. You will need to install the ntfs drivers.
Menu > Plugins > Green (download) > drivers > ntfs-3g
Edit: Reboot will be required

Please note:
It may not allow you to record to it. I might be wrong, but I think there was a commit to only allow ext devices even though we have always been able to record to other filesystems before.

Edit 2:
Link to guide on issuing commands here:
https://www.world-of-satellite.com/showthread.php?40948-How-to-use-Putty-for-Unix-Linux-commands

 

[Huevos]

Disc needs to be EXT formatted.

 

[birdman]

I enabled debug logs and rebooted. I wasn't sure which logs to attach and where to find them - I've browsed around using Samba and found the attached in /var/log - are these the ones you need?

Thanks

From that messages file.

Dec 18 12:10:04 vuduo4kse kern.notice kernel: [   15.023967] sd 2:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).
Dec 18 12:10:04 vuduo4kse kern.notice kernel: [   15.031908] sd 2:0:0:0: [sda] Attached SCSI disk
Dec 18 12:10:04 vuduo4kse kern.warn kernel: [   15.423841] UDF-fs: warning (device sda1): udf_fill_super: No partition found (2)
...
Dec 18 12:10:04 vuduo4kse kern.warn kernel: [   17.151420] UDF-fs: warning (device sda2): udf_fill_super: No partition found (2)

so there is nothing there that can (yet) be used.

PS: Those are OS logs. The enigma2 debug logs will be in /media/hdd/logs.

 

[abu baniaz]

Disc needs to be EXT formatted.

Which files do users change to re-allow usage of fat32 devices. This will once again allow users to plugin their USB stick to other devices which do not allow ext filesystem.

 

[abu baniaz]

PS: Those are OS logs. The enigma2 debug logs will be in /media/hdd/logs.

Default is /home/root/logs

He does not have a hdd mountpoint

 

[point17]

Dec 18 12:10:04 vuduo4kse kern.notice kernel: [ 14.861516] scsi 2:0:0:0: Direct-Access Seagate Backup+ Hub BK D781 PQ: 0 ANSI: 6

The manual for the device says that the windows device comes formatted in NTFS. You will need to install the ntfs drivers.
Menu > Plugins > Green (download) > drivers > ntfs-3g
Edit: Reboot will be required

Please note:
It may not allow you to record to it. I might be wrong, but I think there was a commit to only allow ext devices even though we have always been able to record to other filesystems before.

Edit 2:
Link to guide on issuing commands here:
https://www.world-of-satellite.com/showthread.php?40948-How-to-use-Putty-for-Unix-Linux-commands

Yup. I installed the NTFS drivers yesterday and they seem to be working - I can successfully record and play back recordings so the box is definitely seeing and working with the disk. I just have this weird problem trying to change the settings.

New information is that I've found that the green button works when in that Settings screen and gives an error message: "Directory 'media/sda2/movie/' not valid. Partition must be ext or nfs. Please select an acceptable directory." OK, that makes sense, except for the facts reported above. The directory does exist and can be seen by the box. So why does the Settings screen not recognise what appears to be accepted by the wider operating system?

I've used a similar setup with another box (Gigablue X2) in the past - plugging in an external Windows USB drive and it works fine, although that's using an older version of OpenVix. Maybe I should try swapping the drives between the Vu and the Gigablue?

Thanks to everyone for your help with this. Any further suggestions gratefully received.

 

[point17]

If you can't move the selection there will be a message in the hints field.

Thanks Huevos. I'm not sure where to find the Hints field but as per my message a minute ago I can now get an error message.

 

[point17]

Default is /home/root/logs

He does not have a hdd mountpoint

Thanks - logs are where you said. This morning's log attached. I've had a look and can see my numerous attempts to get past the error message but I have insufficient understanding to be able to work out why they are happening :-(

 

[point17]

Have you tried to reboot the box ( not just restart enigma2) after connecting the HDD? What filesystem is the box in?

Can you send this command to your box using Putty/terminal post back the result?
df -TH

It didn't like df -TH (no "H" option) but allowed df -Th. Output is below.

Thanks

Filesystem Type Size Used Available Use% Mounted on
/dev/root ext4 3.5G 416.0M 2.9G 12% /
devtmpfs devtmpfs 782.4M 8.0K 782.4M 0% /dev
tmpfs tmpfs 64.0K 0 64.0K 0% /media
tmpfs tmpfs 790.6M 180.0K 790.4M 0% /var/volatile
/dev/sda2 fuseblk 5.5T 1.7T 3.7T 31% /media/sda2

 

[abu baniaz]

< 7307.9526> [InfoBarGenerics] Key: 399 (Make) KeyID='KEY_GREEN' Binding='('GREEN',)'.
< 7307.9530> [ActionMap] Keymap 'ConfigListActions' -> Action = 'save'.
< 7307.9554> [Skin] Processing screen 'MessageBox', position=(380, 355), size=(520 x 10) for module 'MessageBox'.
< 7307.9611> [ePNG] loadSVG /usr/share/enigma2/skin_default/icons/input_question.svg 53x53 from 53x53
< 7307.9633> [ePNG] loadSVG /usr/share/enigma2/skin_default/icons/input_info.svg 53x53 from 53x53
< 7307.9650> [ePNG] loadSVG /usr/share/enigma2/skin_default/icons/input_error.svg 53x53 from 53x53
< 7307.9660> [Screen] Warning: Skin is missing element 'icon' in <class 'Screens.MessageBox.MessageBox'>(Directory '/media/sda2/' not valid. Partition must be ext or nfs


Sorry, out of ideas. Might be related to this commit
https://github.com/OpenViX/enigma2/commit/2420492d17a236c6f7629c50e3061a66b1e3894f