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DTT tuner always set to 'disabled' after reboot

th735

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I have a dual tuner terrestrial TV card in one of the slots in my VU+ Ultimo 4K. It integrates and works well except that every time the box is rebooted both tuners are set to disabled. I have to manually go in to Menu -> Settings -> Tuners and Scanning -> Tuner Setup and the terrestrial tuners are set as Disabled as you can see below.

1744799357735.webp

As soon as I click in to each one, the correct settings are displayed and I only need to press the green button to 'save' and the tuner is back online.

1744799440086.webp

It is intriguing that the Tuner Type field is not showing as 'Disabled' when you go in to it even though it was listed as 'Disabled' on the previous Tuners menu.

Does anyone know how to force the tuner to be listed as active after reboots? This happens both for manual reboots and also after power cut restorations. This keeps affecting me because in my area we get frequent power cuts and also the mains trip switch is very sensitive and frequently shuts down power. The terrestrial channels are greyed out in the channel list when the box is in this peculiar state after rebooting.
 
Product name and model (from my invoice from World of Satellite):
VU+ DVB-T2 Dual Tuner for Uno 4K / Uno 4K SE / Ultimo 4K / Duo 4KVU+ TWIN DVB-C/T2
 
The tuner card model? There are 2 different versions for that box. Which slot is it in.
 
It's in the middle slot of the three slots.

Model seems to be:
VU+ TWIN DVB-C/T2 S/N:L0540900046
 
Looking in the manual here it seems to indicate that Tuner C, the outermost slot is for T2, which I wasn't aware of until now. That said, the tuner works in the Tuner B slot, but is just always disabled after reboot until you go in and save.

1744815437673.webp
 

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