[OS-mini] [Solved] can someone please help me solve my cross epg issue

[No1gooner]

hi all
i'm at the point where i'm thinking of sending my twin tuner edision os mini back, the problem I've had with cross epg has not gone away, the box fails to download epg data at the time I've set to it to download, every morning the box is not showing up to date epg info or cross epg has caused the box to crash causing my hdd to go blank, I've already had a lengthy discussion about this in a separate thread as some here are aware which solved the issue with epg being downloaded on tuner a whilst tuner b was busy but this seems to now be something separate, I've tried everything i can think off but i can't rectify the problem, epg is set to save to hdd, I've tried deleting cross epg completely and installing again, initialising my hdd again and making sure its mounted ext 4 etc.
if i do a manual download of cross epg it works fine so I'm really at a loss to what is wrong, my single tuner os mini which is set up exactly the same works fine with no issues with exactly the same settings.
if someone can please help me try to get this working properly it would be much appreciated as the box has not worked right in the just over a week I've had it, I really don't want to give up on it but at the moment I'm really disappointed I'm just hoping one of you clever lot can help me get to the bottom of this!
I've attached the de-bug log from this morning after the failed cross epg download.
thanks in advance

 

[abu baniaz]

A crash will not cause the HDD to be wiped. Is it possible that there is something else wrong?

 

[No1gooner]

It's doesn't actually wipe the hdd it just goes blank with no files on it, when I reboot the receiver everything on the hdd comes back, this is defiantly to do with cross epg, crash log is timed at 5.29.59, 1 second before its set to download.

 

[abu baniaz]

Have you got another storage device attached, a USB stick perhaps?

 

[No1gooner]

No none just the hdd.

 

[Sicilian]

I suggest you do exactly as follows, from your recent posts you have two units. This will not be a hardware issue.

1) Move the single tuner from the current location to the location of the twin tuner.
2) Move the twin tuner to the location of the single tuner > Setup as single tuner for now and test on that feed.
3) USB re-flash the twin tuner and setup as free to air only. Setup complete fresh. Do not install any extra's, not softcams nothing. Use purely as free to air.
4) Ensure you do NOT have ANY port forwarding to ANY receiver.
5) Post your MG_CFG file.

 

[No1gooner]

Ok I won't be able to do that at the moment as I won't have the time till the weekend as soon as I've completed what you have asked I will post the results.

 

[abu baniaz]

If you schedule CrossEPG downloader when receiver is awake, do you still have a problem or does it function then?

Do you have any power timers set?

 

[No1gooner]

no power timers set, i have tried with it with it awake but it done absolutely nothing, in that i mean the download didn't even attempt to take place, i also tried with it in standby to see exactly what happens but again nothing happened, it was like i never even set it to download which i found strange.

here is my mg_cfg file for the time being i will try to get round to the other steps sooner if i can.
# EMM messages
# 00 don't show any EMMs (default)
# 01 show only valid EMMs
# 02 show valid and bad EMMs with complete data display
M: { 01 }

# ECM messages
# 00 don't show anything about ecm
# 01 normal mode, show pids processed, decoded ecm and cw
# 02 verbose mode, show valid and bad ECMs with data
C: { 01 }

# AU
# 00 disable, no emm pids processed
# 01 enable, emm pids always processed for soft-au and shared cards
# 02 auto, emm started only if channel cant be decoded
# 03 process emm pids for network cards update only
A: { 02 }

# key update (sum 01 or 02 with 04)
# 01 update only new keys, default setting
# 02 update all keys (used for valid PMK checking)
# 04 enable TPS au
# + tps SID, which pmt pid contains au pid
U: { 01 } 0x12c0

# config files folder (softcam, autoroll, ignore/priority)
# 00 files in /var/keys
# 01 files in /tmp
T: { 00 }

# network mode, use summ for several clients
# 00 no network (default)
# 01 newcamd netclient
# 02 radegast netclient
# 04 camd3 netclient
# 08 gbox netclient
# 32 cccamd netclient, card list saved as /tmp/cccamd.info
# (ECM only, supported server version up to 2.1.1, later not work)
G: { 01 }

# network retry, use summ for several options
# 00 disable
# 01 retry every new ecm
# 02 try to connect to offline shares every Q: seconds
# 04 try to detect and fast reconnect to lost (and not used atm) server
# + XX messages number and YY seconds to reconnect
# mg will reconnect to server, if no answer to last XX ecm/keepalive or
# if no answer for last ecm or keepalive sent for YY seconds
# set to 0 to disable
N: { 07 } 5 30

# network ecm timeout in seconds
K: { 05 }

# newcamd dead routes connect retry, sec
Q: { 600 }

# network shares priority
# 00 gbox, newcamd, cccamd, radegast, camd3 (default)
# 01 camd3, radegast, cccamd, gbox, newcamd
# 02 cccamd, newcamd, camd3, gbox, radegast
P: { 00 }

# on screen display type
# 00 No OSD (default)
# 01 neutrino
# 02 enigma
# 03 relook
# + user password for http auth
O: { 00 } username password

# on screen display Options, summ of:
# 01 show emu ecm
# 02 show network shares messages
# 04 show decoding failed / fta
# 08 show emm keys update
# + web port to use for osd
S: { 03 } 80

# Log option, summ of:
# 00 off
# 01 network udp log
# 02 log to console
# 04 file, appended ! delete it by yourself, before it eat all your hdd
# + IP udp-port log-file-name
L: { 00 } 172.16.1.1 28007 /tmp/mgcamd.log

# keep ecm cache, seconds
# every cache entry takes 28 bytes, so 24h cache will take *only* 240-400kb of memory,
# for openbox/elanvision users with remote shares make sense to set it higher than default value,
# to not hammer cards while timeshifting or playing crypted recordings.
E: { 15 }

# cache option, summ of:
# 00 Off (default)
# 01 Ecm pids cache, store pids used to decode in /tmp/ca_cache.list at exit, load at startup, same syntax as restore.list
# 02 Ecm data cache, remember CW for (E time
# 04 Emm cache for network cards, do not resend the same emm twice, cache not cleared until restart
H: { 07 }

# reread files, summ of:
# 00 No (default)
# 01 reread config file on channel change (including priority and ignore, but not replace/cache)
# 02 reread SoftCam.Key on channel change
# 04 reread SoftCam.Key if file changed
R: { 00 }

# debug, summ of
# 00 off (default)
# 01 debug ecm
# 02 debug emm
# 04 debug network ecm
# 08 debug network emm
# 16 debug network login
# 32 show mem/cpu stats every 1 min
# 64 add timestamp to log messages
D: { 00 }

# box type
# 00 autodetect, change only if you think wrong type detected.
# 01 dbox2
# 02 dreambox
# 03 triple-dragon
# 04 relook
# 05 openbox
# 06 dreambox/mips
# 08 stapi/kathrein
# 09 stapi/ipbox
# 11 stapi/openbox
B: { 06 }

# map all 180x nagra caids to 1801
# default is 01
F: { 00 }

 

[judge]

How is the HDD powered?
From your log:

< 39312.786> [eDVBResourceManager] stop release channel timer
< 39312.800> [eEPGCache] Failed to open /media/hdd/epg.dat: Read-only file system
< 39312.800> [eEPGCache] store epg to realpath '/epg.dat'
< 39313.191> [eEPGCache] 146519 events written to /epg.dat

 

[No1gooner]

Powered by the USB port.

 

[judge]

Have you a powered HDD you can try? Or another USB powered one?
That one seems to be sleeping.

Also maybe worth changing Hard disk standby after: to No standby in Hard disk setup.

 

[No1gooner]

Unfortunately I don't judge, i have the hard disk standby time set to 1 minute, I also thought maybe the hdd wasn't waking when cross epg went to download, my second edision in the bedroom has the same settings but downloads fine, also if I set the problem box to record when in standby it records fine and the hdd is woken up by the recording timer.
Is it a good idea to keep the hdd awake all the time? I've always been led to believe it isn't?

 

[judge]

I've never had to change that setting on any box, so just a suggestion to see if it works for you...
Also maybe worth trying a USB stick for EPG if your HDD isn't waking up.

 

[Sicilian]

Moved to the correct section, read here http://www.world-of-satellite.com/showthread.php?33154-Method-of-posting-in-ViX-Support-Section!

 

[No1gooner]

Ok I had some success this morning with judge's suggestion of setting the hdd standby to no standby, cross epg downloaded fine at 5.30am and had not crashed, but a lot of channels hadn't populated up until 5.30am next Wednesday, all the sky branded channels and FTA ones had but channels like bt sports and Sony movies etc hadn't.

 

[Willmoore]

The mg_cfg file is incorrect. Line L should be
L: { 00 }
Not
L: { 00 } 172.16.1.1 28007 /tmp/mgcamd.log

 

[ronand]

The mgcamd file is fine - logging is off. The epg data doesnt get updated until around 6 am so dont update till 6.30 or 7am if possible. Some "eco" hard drives take too long to wake up. Hard drives are designed for constant spinning - in fact when the receiver is on it is recording all the time if timeshift is enabled.

 

[spanner123]

Sound to me like it is losing the connection to the hard drive try a different usb lead if external and check all connections to it. Try a different hard drive or even a usb stick just to confirm.

 

[No1gooner]

Thanks for all your suggestions, but I can't stress enough that my other edision set up exactly the same, same brand of hdd and same settings works fine, I checked epg data this morning on the second box and every channel had updated just past 5.30am, so there's defiantly something not quite right still. I'm still not comfortable with the hdd being awake all the time when I'm not using the box and at the moment this is the only thing I found as a workaround.