Have you updated the bootloader
Have you updated the bootloader
Did you setup your tuners correctly
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if you mean configurations, i think yes, but even if they were not setup correctly if i'm putting an image it will ask to setup again everything.
fyi the tuners were already installed pshisically on the box so i have not touvhed them.
With the vix image the same problem. i dont see nothing on the tv screen except black screen.
That means you see everythingi dont see nothing on the tv screen
What i meant was when you installed Vix, you then need to tell tuners what to tune into i.e Astra 28.2E and what mode ie. Simple etc.
If this not setup you will only get a black screen as described.
Just a thought.
Can you access the menu
That means the box doesn't boot.as written previosly If i put an official image, i see on the screen only "Vu+ your Smart Linux TV player" and it is stucked there!
That means the box doesn't boot.
Do you have an internal HDD? If so, let the box run for half an hour or so. It is possible that something is wrong with the HDD (or that Linux thinks there is) and that a check is being carried out. That can take quite a while.
If you have no internal HDD, and are sure that no external devices are connected, then only a bootlog can shed some light. You would need a serial cable for that.
putty to get boot log