Vu+ Solo2 causing internet problems.

[coach]

You are risking physical damage as well as loosing settings/EPG.

I've checked and all settings preserved, epg still present and I have a pulse. Although won't try it again!

 

[Rob van der Does]

You don't know what you've got until you've lost it :thumbsup:

 

[coach]

So, randomly at around 7pm the problems started again.

Picture freezing every 10 to 15 minutes.

Does anyone know what the issue could be?

Could it be the hardware? As I mentioned, I've only had it 6 days and never encountered problems like this with any other satellite boxes I've had. It's not a clone, I bought it from our esteemed sponsor.

 

[judge]

What channels is it freezing on?

 

[coach]

all non FTA

 

[judge]

Do you have a local card with subscription in the box?

 

[coach]

It's done a few other unusual things. It's crashed a few times, once when I looked at the trascoding plug in another when I checked cams. I just tried to flash it and it said it had on the front of the box but that hadnt when I check the box.

 

[coach]

Yes, I even was using the supplied Sky+ HD box until last Wednesday with no issues.

 

[coach]

Taking some of the earlier advice, I just decided to restore Helios 001 from image manager via the remote, to go back from scratch.

And now the whole box has crashed. The channel I was watching and 'please wait while restore prepares (48)' is frozen on screen and has been now for close to 10 minutes.

 

[judge]

In that case id start with a fresh flash of build 010, not 001, available on http://www.openvix.co.uk/index.php?dir=Vu+Solo2/ or through the image manager.

 

[coach]

In that case id start with a fresh flash of build 010, not 001, available on http://www.openvix.co.uk/index.php?dir=Vu+Solo2/ or through the image manager.

That's what I've done and it's crashed. Totally frozen with message on screen ('please wait while restore prepares (48)'). What should I do?

 

[judge]

Flash it again & don't restore?

 

[coach]

Tonight, I have tried to flash it, didn't work. Restore, didn't work and crashed.

Going to turn it off and probably ring World of Satellite tomorrow. It's crashed and hasn't run smoothly since I got it.

 

[judge]

It sounds like the backup you're restoring has issues.
Fresh flash build 010 & set-up from scratch.

 

[coach]

Should I factory restore?
Then flash image?

 

[judge]

No need, just fresh flash 010 of Helios.

 

[coach]

So plug my usb in with the files on, turn box on and it will take care of it?

I have tried tonight and it wouldn't do it.

The first file I put on via ftp was mgcamd 138c file. I can't seem to either locate it or delete it via the remote. Could this be the root of the problem?

 

[judge]

Yes, if you're restoring a settings back-up that has an issue with your mgcamd config file, you're also restoring that issue.
Either use blue button -> ViX -> Image Manager -> yellow button, download Helious 010.
Or get it from http://openvix.co.uk & extract it on a USB stick, then flash it that way.

 

[coach]

SHould the box then restart? I just followed those instructions and nothing happened.

 

[judge]

Which did you do?